- Pix4D Documentation
- PIX4Dmapper
- Installation and login
Error: "This installation package is not supported by this processor type..." - PIX4Dmapper
Error
"This installation package is not supported by this processor type. Contact your product vendor."
Description
When installing PIX4Dmapper, installation stops, and the error message appears:
"This installation package is not supported by this processor type. Contact your product vendor."
Cause
The error appears if the Operating System is 32-bit.
PIX4Dmapper requires fast processing capabilities; a 32-bit version would reduce processing time. Therefore, it is developed only for 64-bit.
Solution
The only solution is to use a computer with 64-bit Operating System or upgrade the Operating System on the computer.
For more information about the software and hardware requirements: Computer requirements - PIX4Dmapper