Installation and login

Error e0703a: Could not retrieve list of licenses. Invalid credentials. - PIX4Dmapper

Error

Error e0703a: Could not retrieve list of licenses. Invalid credentials.

Solution

  • Please make sure that the correct account credentials are used.
  • Check whethe the Pix4D Cloud page is accessible.
  • Try disconnecting from the internet and opening the software offline. After opening the software, check if it is possible to reconnect to the internet.
  • If this does not work, please do a clean uninstall of the software as described in how to completely uninstall Pix4Dmapper.