Hardware and computer setup

PIX4Dmapper MacOS Incompatibility: Error e0060

 

PIX4Dmapper is designed to run on Windows 10 or 11 operating systems. Current versions of this software do not run natively on a Mac.

Error e0060: Network error: Validate your Internet connection: SSL handshake failed

In February 2018, Pix4D halted development of the MacOS variant of PIX4Dmapper. Subsequently, this version transitioned to beta status and is no longer eligible for official technical support. The final iteration of PIX4Dmapper engineered for Mac was version 3.0.18, compatible with MacOS up to Sierra 10.12.

Modern updates to MacOS have rendered version 3.0.18 incompatible, as it relies on outdated connection protocols unsupported by contemporary MacOS versions. Consequently, users may encounter difficulties connecting to PIX4Dmapper's license servers, resulting in the expected Error e0060.

e0060.png

What solutions exist for Mac users?

Boot Camp facilitates the installation of Windows Desktop OS on a separate partition of the Mac's hard drive. This enables PIX4Dmapper to operate seamlessly within a native Windows environment on the Mac. However, Mac systems running on Parallels are not supported due to their utilization of a virtual operating system. This may lead to complications with the rayCloud display and processing failures.

Warning: Technical assistance for PIX4Dmapper is exclusively available to certified Windows operating systems. The information in this support article is offered as a courtesy to customers, but it carries no warranty concerning its accuracy or validity, whether expressed or implied. Mac users seeking support will be redirected to community resources for assistance.

Pix4D desktop software compatible with MacOS

 

PIX4Dmatic

Pix4D has introduced a cutting-edge photogrammetry software known as PIX4Dmatic. Engineered for swift and precise photogrammetric processing of large-scale, corridor, and terrestrial projects, PIX4Dmatic excels at effortlessly handling and processing thousands of images while preserving survey-grade precision. PIX4Dmatic is fully compatible with the latest Mac operating systems. For more information: PIX4Dmatic

PIX4Dfields

PIX4Dfields is an advanced agriculture mapping software for aerial crop analysis and digital farming. PIX4Dfields can process RGB images, multispectral images, and the thermal bands of the Altum and the Sentera 6x cameras. PIX4Dfields is fully compatible with the latest Mac operating systems. For more information: PIX4Dfields

PIX4Dreact

PIX4Dreact is a fast-mapping desktop software that rapidly processes drone-captured images into accurate 2D maps when time is of the essence and internet connectivity is not available. PIX4Dreact is designed for public safety, emergency management, humanitarian, and disaster relief to improve situational awareness and provide critical information. PIX4Dreact is fully compatible with the latest Mac operating systems. For more information: PIX4Dreact