Troubleshooting

Supported drones and cameras - PIX4Dmapper

 

Pix4D develops both image acquisition apps, which allow one to perform drone and terrestrial captures, and photogrammetry software that transforms images into 2D and 3D outputs for different applications and use cases.

This article describes if and how Pix4D apps and software are compatible and support different drones, cameras, and devices.

Important: Note that if a drone, camera, or device is not supported by one of Pix4D's image acquisition apps, this doesn't necessarily mean that the images captured with that drone, camera, or device can't be processed in one of Pix4D's photogrammetry software.
For example, while PIX4Dscan and PIX4Dcapture don't support the DJI Mavic 3, images from this drone can be processed in any of Pix4D's processing software. For more information: Which image acquisition app can I use with Pix4D's software?

Supported drones

Drone
Flight
 
 
Processing
 
 
 
 
 
 
 
PIX4Dcapture 
PIX4Dcapture Pro 
PIX4Dscan 
PIX4Dmapper 
PIX4Dmatic 
PIX4Dfields 
PIX4Dreact 
PIX4Dcloud 
PIX4Dinspect 
PIX4Dengine 
Inspire 1
 
 
Inspire 2
 
 
Mavic Air
 
 
Mavic Air 2
 
 
 
Air 2S
 
 
 
Mavic Mini
 
 
 
Mavic Pro
 
 
Mavic 2 Pro
Mavic 2 Zoom
 
Mavic 2 Enterprise Dual
 
 
RGB
RGB
RGB
Mavic 2 Enterprise Advanced
 
 
 
RGB
RGB
RGB
RGB
Mavic 3
 
 
 
Mavic 3 Enterprise - 3E
 
 
 
Phantom 3
 
 
Phantom 3 Advanced
 
 
Phantom 3 Pro
 
 
Phantom 4
Phantom 4 Pro
Phantom 4 Pro V2
Phantom 4 RTK
 
Phantom 4 Multispectral
 
 
 
 
 
 
Spark
 
 
Matrice 100
 
 
Matrice 200
Matrice 200 V2
 
Matrice 210
Matrice 210 RTK
Matrice 210 V2
 
Matrice 210 V2 RTK
 
Matrice 300 RTK
 
Matrice 30T
 
 
 
RGB
RGB
RGB
RGB
RGB
Matrice 600
 
 
Anafi
Anafi USA
Anafi Ai
 
Anafi Thermal
RGB
RGB
Yuneec H520
 
 
AgEagle eBee series
 
 
 
Albris
 
 
 
Sentera
 
 
 
 
 
 
AeroVironment Quantix
 
 
 
Autel Evo I
 
 
 
Autel Evo II 8K
 
 
 
Autel Evo II Pro 6K
 
 
 
Autel Evo II V3
 
 
 
Autel Evo II Dual
 
 
 
Skydio 2 / 2+
 
 
 
Skydio X2
 
 
 
RGB
RGB
RGB
RGB
Wingtra
 
 
 
Delair UX11
 
 
 
ACSL Soten
 
 
 
XAG M500
 
 
 

Supported cameras

Camera
Flight
 
 
Processing
 
 
 
 
 
 
 
PIX4Dcapture 
PIX4Dcapture Pro 
PIX4Dscan 
PIX4Dmapper 
PIX4Dmatic 
PIX4Dfields 
PIX4Dreact 
PIX4Dcloud 
PIX4Dinspect 
PIX4Dengine 
Any camera
 
 
 
Zenmuse X3
 
 
Zenmuse X4S
Zenmuse X5
 
 
Zenmuse X5R
 
 
 
Zenmuse X5S
Zenmuse X7
 
 
 
Zenmuse XT
 
 
 
 
 
 
 
Zenmuse XT2
 
 
 
 
 
 
 
 
Zenmuse H20T
 
 
 
RGB
RGB
RGB
RGB
Zenmuse P1
 
Yuneec E90
 
 
 
S.O.D.A. series
 
 
 
Albris
 
 
 
Aeria X
 
 
 
S110 RGB/NIR/RE
 
 
 
 
 
Sequoia / Sequoia+
 
 
 
 
 
 
Altum
 
 
 
 
 
 
Altum-PT
 
 
 
 
 
 
RedEdge
 
 
 
 
 
 
RedEdge-P
 
 
 
 
 
 
RedEdge- MX / M
 
 
 
 
 
 
SlantRange-3P
 
 
 
 
 
 
Sentera 6X
 
 
 
 
 
 
La Quinta DB2-Vision
 
 
 
 
 
 
Sony Alpha 7R IV
 
 
 
Sony Cyber-shot DSC-RX1RM2
 
 
 
Sony Cyber-shot DSC-WX220
 
 
 
Sony UMC-R10C
 
 
 
Sony
 
 
 
Canon
 
 
 
Nikon
 
 
 
Delair
 
 
 
Hasselblad
 
 
 
Olympus
 
 
 
Panasonic
 
 
 
Pentax
 
 
 
Pioneer
 
 
 
Ricoh
 
 
 
Tetracam
 
 
 
GoPro cameras
 
 
 
 
Other brands
 
 
 

* PIX4Dmapper has an extensive internal camera database but can process images from any camera model (RGB, multispectral, thermal). For cameras that do not exist in PIX4Dmapper's camera database, the optimal internal camera parameters can be computed in the software while processing a good dataset. For more information:

Requests to add new camera models to the database can be sent to Technical Support.

** PIX4Dmatic has an internal camera database with precalibrated models but can process images from any camera model (RGB) as long as the images contain the necessary EXIF/XMP (metadata) tags. Requests to add new camera models to the database can be sent to Technical Support.

*** PIX4Dfields has an extensive internal camera database but can process images from any camera model (RGB, multispectral, thermal).
For camera models and resolutions that don't exist in the PIX4Dfields' database, it is still possible to process a dataset if a file with the internal camera parameters is provided. For more information: Your camera is not supported at this time - PIX4Dfields. Requests to add new camera models to the database can be sent to Technical Support.

**** PIX4Dreact has an extensive internal camera database but can process nadir images from any camera model (RGB).
For camera models and resolutions that don't exist in the PIX4Dreact's database, it is still possible to process a dataset if a file with the internal camera parameters is provided. For more information: Your camera is not supported at this time - PIX4Dreact. Requests to add new camera models to the database can be sent to Technical Support.

° PIX4Dcloud has an internal camera database but can process images from any camera model (RGB, multispectral). It can process thermal images and generate a reflectance map only when used in combination with PIX4Dmapper.
For cameras that do not exist in PIX4Dcloud's camera database, the software can potentially process the images and compute the optimal internal camera parameters provided that a good dataset is given as input (Enough images (100 - 300 images), non-planar scene (not all objects with the same height), high overlap and rich texture, several grid flights (at different heights) or oblique imagery with sufficient overlap, if possible, with GCPs).

°° PIX4Dinspect has an internal camera database but can process images from any camera model (RGB).
For cameras that do not exist in PIX4Dinspect's camera database, the software can potentially process the images and compute the optimal internal camera parameters provided that a good dataset is given as input (Enough images (100 - 300 images), non-planar scene (not all objects with the same height), high overlap and rich texture, several grid flights (at different heights) or oblique imagery with sufficient overlap).

°°° PIX4Dengine has an internal camera database but can process images from any camera model (RGB, multispectral, thermal).
For cameras that do not exist in PIX4Dengine's camera database, the software can potentially process the images and compute the optimal internal camera parameters provided that a good dataset is given as input (Enough images (100 - 300 images), non-planar scene (not all objects with the same height), high overlap and rich texture, several grid flights (at different heights) or oblique imagery with sufficient overlap, if possible with GCPs).