- Pix4D Documentation
- PIX4Dmapper
- Troubleshooting
"File Corrupted! This program has been manipulated and maybe it's infected by a Virus or cracked. This file won't work anymore" error - PIX4Dmapper
Description
During the installation or during the opening of PIX4Dmapper, the following message appears:
File Corrupted! This program has been manipulated and maybe it's infected by a Virus or cracked. This file won't work anymore.
Cause
As long as you have downloaded the installer from our website, it is likely that some application on the computer where PIX4Dmapper is installed or trying to be installed is blocking the installation or opening of the software. This is mainly due to the antivirus software on the computer.
Solution
To solve this issue, we recommend whitelisting PIX4Dmapper or creating a bypass rule for PIX4Dmapper in your antivirus software.
If that doesn’t solve your issue, please uninstall the software completely and install a different version to see if that helps resolve your issue. To completely uninstall the software, follow the steps explained in this support article: How to completely uninstall PIX4Dmapper.