License key activation, Pix4D credit voucher codes, and coupon codes
This article summarizes how to redeem license keys, Pix4D Credit voucher codes, and Coupon codes.
License activation and redemption of Pix4D credit vouchers is the process required to let the license validity period start running and to assign the license or add more Pix4D credits to a Pix4D user organization. In this way, the members of the organization can access the full set of product functionalities.
Coupon codes are discount codes that can be used during the checkout process when purchasing on our e-commerce page.
IN THIS ARTICLE
License keys and Pix4D credit voucher codes
Introduction
How to redeem license keys or credit voucher codes
Coupon codes
Introduction
How to redeem coupon codes
License codes from EMLID
Troubleshooting
License keys and Pix4D credit voucher codes
Introduction
- Licenses keys: These codes refer to a specific product. This code is typically shared with the user by a Pix4D sales representative or by a Pix4D reseller. Licenses purchased on the e-commerce are assigned directly to the organization of the person purchasing it, and do not need to be redeemed. In case the user belongs to multiple organization, the user needs to select the correct organization where they want the license to be assigned.
- Credit voucher codes: These codes are equivalent to License keys but refer to Pix4D credit packages. Similarly to License keys, this code is usually shared with the user by a Pix4D sales representative or by a Pix4D reseller.
Important: Vouchers have a defined life and expire 3 years after their creation. Make sure to redeem the vouchers within the validity period. The expiration date is shown in the voucher PDF.
How to redeem license keys or credit voucher codes
Note: This process is only performed only once.
Note: If a license key was received for a trial, the same procedure must be followed.
Important: Ensure that the correct Pix4D account is logged in and the appropriate organization is selected. The redeem interface displays the currently logged-in account as a reminder. The redemption process will assign the license key or voucher code to the organization associated with that account.
First, ensure a Pix4D account is created. If not, create an account following the Sign up instructions. Then, to redeem a License key or a Voucher code:
- Go to the redemption page. If prompted, log in with the credentials of the organization's owner or manager.
- Enter the license key received in the PDF License certificate or the Voucher code present on the flyer and click Redeem. Make sure you are logged in with the correct Pix4D account.
- Choose the organization you want to use to redeem your license and click Redeem.
The license is now active and associated with the selected Pix4D organization. The Pix4D application can be used with its full functionalities.
- In the case of rental licenses, the validity of the rental period starts with the activation.
- In the case of perpetual licenses, the validity of the included Support and Upgrade (S&U) starts with the activation.
Coupon codes
Introduction
Coupon codes are designed to be used in combination with the purchase of a Pix4D product from our Pix4D e-commerce page.
Important: Coupon codes can have different validity, depending on the context. Make sure to verify the conditions when you receive the coupon code.
How to redeem coupon codes
First, ensure there is a Pix4D account. If not, create an account following the Sign up instructions. Then, to redeem a Coupon code:
- Go to the Pix4D e-commerce page.
- Select the product you are interested in and click Select your plan.
- Select the plan you are interested in and click Buy now (voucher codes can be applied only to online payments).
- Make sure you are logged in with the correct email address, select the correct organization, and select the payment method. Then click Continue.
- In the Order summary on the left column, click I have a discount coupon.
- Insert your coupon code and click Add.
- The total price will change based on the properties of the coupon code.
License codes from EMLID
When purchasing a scanning kit from EMLID, a code for accessing Pix4D software licenses is provided. The codes have the following format emlidxx-xx-xx-xxxxxxxx
and cannot be redeemed on our page.
For activation, please contact our sales team and reference this code.
Troubleshooting
For issues encountered during the redemption of a license key or Pix4D credits, refer to the procedure described in the following article: Issues with license key or voucher code redemption.
For problems related to the addition of a coupon code, ensure the code is valid, entered correctly in the Discount coupon field, and has not expired.