Organization management

Organization Management centralizes user administration, license ownership, and access to PIX4Dcloud resources (datasets, sites, and folders). All permissions depend on the role assigned at the Organization level.

Overview

Organization Management allows companies to group users under a common structure and centrally manage Pix4D licenses and PIX4Dcloud resources. Licenses and cloud assets belong to the Organization—not to individual users.

Definitions

Term	Definition
Organization	The structure used to manage multiple users, Pix4D licenses, and PIX4Dcloud resources. Requires at least one Owner.
User	A person assigned a role within an Organization and invited by an Owner or Manager.
Resource	A dataset, site, or folder in PIX4Dcloud.
Dataset	A set of processed images or uploaded outputs visibile in the browser.
Site	A collection of datasets relating to the same location, viewable via a Timeline.
Folder / Subfolder	A container for grouping datasets or sites.

Note: Users without a Pix4D account are prompted to create one during invitation acceptance.

Roles

Member:
- View Organization information.
- Access assigned licenses and resources.

Reader:
- View all Organization resources.
- Temporarily annotate datasets (no saving).
- Download annotations and PDF reports (if previously generated).
- Cannot use desktop licenses.
- Cannot manage share links.
Editor:
Includes Reader permissions and:
- Full access to datasets, sites, and folders.
- Upload images and outputs.
- Use desktop licenses.
- Cannot manage share links.

Manager:

Includes Editor permissions and:
- Enable/disable share links.
- Invite, remove, and assign roles up to Manager.
- Use Share to Cloud in supported Pix4D software.
- Full access to licenses.
- Buy Support & Upgrade options.
- Redeem new licenses

Owner:
Includes Manager permissions and:

- Edit billing and legal information.
- Close the Organization.
- Purchase licenses and credits.
- Enable automatic credit top-up.
- Cancel or resume licenses.

Note:

Roles apply globally to the Organization.
Users may belong to multiple Organizations, each with different roles.

Pix4D Account Management page

The Account Management page is the central hub for accessing personal and Organizational settings.

Users can:

Update personal account settings.
Access third-party integrations.
View and enter any Organization they belong to.
Manage privacy preferences.

Access methods:

From a web browser https://account.pix4d.com/
From Pix4D desktop products > User icon > Account settings
From PIX4Dcloud > User icon > Account settings

Home

The Home page lists all Organizations linked to the user and provides access to each Organization’s dashboard.

How to create an Organization

For more information, How to create and delete an Organization.

Organization portal management

Owners and Managers can manage users, licenses, credits, and Organization details.

Overview of an Organization

Log in at https://cloud.pix4d.com/login.
Open Account Settings.
Select Home to view all Organizations.
Click Dashboard next to the Organization.

The dashboard displays:

- Company and legal details
- Credit balance
- The user's current role

Edit Organization Settings

(Owners only)

Select the Organization.
Click Organization settings.
Select Edit or Complete details.

Invite Users

(Available to Owner and Managers.)

Two ways to invite:

Organization dashboard → Build your team → Manage People
Organization dashboard → User Management

Steps:

Click Invite people.
Enter the user’s email and role.
Send the invitation.

Invitation behavior

Pending invitations can be viewed under:
User Management > User access management list > Status = “Pending”.
Invitations are valid for 15 days. After 15 days, they automatically expire.
Invitations can be removed before acceptance. Removing a pending invite prevents the user from accessing the Organization unless re-invited.

User acceptance flow