If encountering issues activating an acquired PIX4Dmapper license via Pix4D Sales representative or an official Pix4D partner, there are a few common issues to check before proceeding. This article highlights a few of the most common solutions to aid the license activation process.
- Enter the correct license key or coupon code.
- Check if the license is showing in the License Manager portal. To access:
- Login with Pix4D credential in https://cloud.pix4d.com/
- Click the User Icon and select Plans and products.
- Click the Licenses tab.
- Check if the license is listed.
For more information: License activation.
License or coupon redemption has already taken place.
- Open PIX4Dmapper Desktop software.
- Login with Pix4D credentials.
- Select the available license.