How to renew Support and Upgrades

A valid Support & Upgrades gives access to personal technical support and to the latest product versions as soon as they are released. If the Support & Upgrades has expired or is about to expire, it is possible to be renewed online.

Support & Upgrades has not expired yet

To extend Support & Upgrades before getting expired:

1. Go to the account page and login with the credentials of the Pix4D account associated with the license.
2. In the top right corner, click the user icon to open the user menu.
3. Select Plans and products.
   
   
   
   
4. Go to the tab of Licenses, and click Manage licenses.
   
   
   
   
5. Then go to the panel of the active license, and next to Support & Upgrades, click Extend now.
   
   

Support & Upgrades has expired

To renew Support & Upgrades after getting expired:

1. Go to the account page and login with the credentials of the Pix4D account associated with the license.
2. In the top right corner, click the user icon to open the user menu.
3. Select Plans and products.
   
   
   
   
4. Go to the tab of Licenses, and click Manage licenses.
   
   
   
   
5. On the panel of the license with expired Support & Upgrades, click Buy now to renew.