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How to move a PIX4Dmapper license to another computer - PIX4Dmapper

It is possible to work with PIX4Dmapper on several devices as long as the number of license seats is not exceeded.

Your Pix4D license is a floating license and is not device-specific. However, it is not possible to use the license on more devices at the same time than the ones allowed by your license. You can log out of PIX4Dmapper on one computer and log in to PIX4Dmapper on another, making the license available from any computer connected to the internet with PIX4Dmapper installed. You do not need to uninstall PIX4Dmapper to move your Pix4D license from one computer to another. The same PIX4Dmapper license can be accessed by all the users of an Organization with the role of Editor or higher, who have set the organization as default organization. The maximum number of simultaneous users still depends on the license itself.

Users cannot transfer a license from one organization to another or from one account to another. The procedure described in this article will not change the organization owner of the license. The license will remain associated with the same organization. If you want another user to access the license, you need to invite them to your organization instead. Please follow the instructions here:  How to invite users to the organization 

Example: In the following example, a user wants to use PIX4Dmapper with one-seat license on two different devices (device A and device B).

  1. Starting situation. The user is logged in with PIX4Dmapper on their device A.
  2. Log out from the user account in PIX4Dmapper (How to log out - PIX4Dmapper) on the device A. This will release the device from your license, making it available again for use on other devices.
  3. Start the device B and install PIX4Dmapper (Software Download and Installation - PIX4Dmapper). Note: This step can be skipped if PIX4Dmapper is already installed.
  4. Log in with your user account in PIX4Dmapper (How to log in - PIX4Dmapper) on the device B.

Important: During this procedure, there should be an active internet connection. Otherwise, the license server cannot be updated, and the license cannot be made available for other devices. If you are planning to decommission a device/computer, you need to log out before uninstalling PIX4Dmapper.

Tip: It is not necessary to have physical access to the device where you want to log out if the Remote device deactivation feature is active. Note that for this feature to work, it must be enabled while there is no active device.

Important: Each Pix4D license includes a certain number of seats. Each license seat can activate a computer. Learn about the total number of license seats included with each Pix4D license: Floating license - PIX4Dmapper.

Note: There is no need to activate the license key when switching devices. Once the license key is associated with your account or your organization, you do not need to enter the license key anywhere else.