Troubleshooting
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      How to update graphic card drivers - PIX4Dfields

      This article explains how to update drivers for both Intel and NVIDIA graphic cards. Updating drivers can help avoid random crashes, GPU-related artifacts/crashings, and OpenGL incompatibilities.

      It could also help when seeing a pink square or pink screen instead of an orthomosaic, and when thumbnails are not shown correctly.


      Intel integrated graphic card

      Installing Intel® Driver & Support Assistant (Intel® DSA) is needed to be able to detect what drivers need to be updated:

      1. Download the utility to your system:
      2. Run the setup program by double-clicking Intel® Driver & Support Assistant Installer.exe.
      3. Read and agree to the license terms and conditions.
      4. Select Install.
      5. Click the Launch button. The tray icon starts and automatically opens default browser.

      Open the new application, and choose Check for new drivers.
      The app can also be started from the Windows Start menu by typing or selecting Intel® Driver & Support Assistant to find and launch by clicking on the icon.

      After launching Intel® Driver & Support Assistant, a new web browser tab will open and after a brief scan the Intel® DSA dashboard will appear

      If any driver updates are available for your graphic card, you will see them listed in Available Updates. Updates must be downloaded before they can be installed.

      1. Download the update referring to your Graphic card.
      2. Click Install.
      3. You can click or tap on the title of any update to see additional details.

       

      For more information: https://www.intel.com/content/www/us/en/support/articles/000056649/software/software-applications.html

       

      NVIDIA graphic card

      The optimal method of updating a driver for an NVIDIA graphics card on a Windows computer is to download the correct driver directly from NVIDIA's download website. For more information:
      Update NDVIDIA graphic cards.

       

      Disclaimer: Pix4D publishes this information as a courtesy to its customers. Because this information may not be accurate, Pix4D makes no warranty of any kind, expressed or implied, with respect to its validity.