Trial, sign up, login, and offline license - PIX4Dmatic


How to get a trial of PIX4Dmatic

Information: Both new and existing Pix4D accounts can have a 15-day free subscription to PIX4Dmatic. To start a PIX4Dmatic trial, click Start trial on the home screen.

For new accounts, Sign up and create a Pix4D account. Once the Pix4D account is created, you can log in as described in the Log in section.

Sign up

Log in

Sign-up for a Pix4D account or use the existing Pix4D account to log in to the software.

  1. Click Pix4D_user_icon.png icon or Log in on the top right side of the screen.
  2. Enter the Email and click Continue.
  3. Enter the Password and click Log in.
Important: Without a trial or a commercial license, the functionalities of the software are limited. For example, without a license, it is not possible to export results and save projects.
Note: Customers of organizations with a single sign-on (SSO) active subscription will be redirected to their organization webpage for SSO login after inserting their email address. If you are interested in activating the SSO login for your organization, please contact us.


If the account used to log in is part of one or several organizations, it is possible to access the following options when clicking on the circle button containing the user account initials.

Organization PIX4Dmatic

Organization settings and Switch organization in the Account settings.

  • Organization settings: A direct link to access your organization settings.
  • Switch organization: Use this button to switch between organizations. A pop-up window will appear showing how many licenses are available for every organization that can be selected.
    Switch organization PIX4Dmatic

    Switch organization window showing the number of licenses available for every organization that can be chosen.

Information: More information about organizations can be found in the Organization Support article.

Offline license

It is possible to require an offline license in order to use PIX4Dmatic or PIX4Dsurvey on a device that is not connected to the internet. To gain access to this license, please follow these instructions:

  1. Open PIX4Dmatic or PIX4Dsurvey on the device you are planning to use offline.
  2. Open the Preferences using the Menu Edit > Preferences (PIX4Dmatic or PIX4Dsurvey).
  3. Open the Offline license tab.
  4. Copy the Hardware ID in the clipboard using the copy button PIX4Dsurvey PIX4Dmatic copy button found near the Hardware ID in the blue box.

    The Offline license tab of preference settings.

    Important: It is necessary to open the software and copy the Hardware ID while using the device that will be used for offline use. The license will be valid only on that specific device.
  5. Contact your reseller or contact us, providing the Hardware ID.
  6. The salesperson will contact you to confirm the product type.
    Information: For perpetual licenses, the offline license file will be version locked. For subscription licenses, there will be an expiration date based on the license term (3 or 5 years) and it is possible to upgrade to more recent versions during the validity period using the same offline license.
  7. Once this is confirmed, Pix4D will send the offline license (.lic file).
  8. Import the license file into PIX4Dmatic or PIX4Dsurvey using one of the following methods:
    1. Drag and drop into the foreseen box in the Offline license tab of the Preference settings.
    2. Click the import button PIX4Dsurvey_import.png and select the license file.
  9. The maximum version allowed or the offline license expiration date will be shown in the Offline license tab.
    Important: If at some point it is needed to use the software on another device, then it is necessary to create a new Hardware ID from the new device and send it to your reseller or Pix4D. The same procedure from step 4 on will apply again.
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Article feedback (for troubleshooting, post here instead)


  • axis Geomatiques

    Hi, I have downloaded the PIX4Dmatic trial version for 15days, to check my large scale project Near about 5000 Images..

    after my installation and entered the login details not able to enter in..


    its showing Network error, Please check your network connection and try again.

  • Avatar
    Blaž (Pix4D)


    Thank you for trying out Pix4Dmatic. 

    Are you using any kind of proxy settings? Do you experience the same issue when you try to log into Pix4Dmapper?


  • Sizwe Mabuza

    I have created my account and downloaded pix4dmatic trial version. i am able to login but seems trial license is not activated amd im not able to do anything else beyond calibrate and densify.the software shows a 'no license available' message on the top right.

    The dataset i want to try with is 5825 images captured with a DJI Phantom 4Pro Plus.


    Please help

    Edited by Sizwe Mabuza
  • Avatar
    Blaž (Pix4D)

    Hi Siwze, 

    Could you please send the request to the sales team, and they will have a look why the Pix4Dmatic trial was not activated on your account?


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