Where are my datasets processed and stored - PIX4Dcloud

When a Pix4D Organization is created, a cluster of servers that process and store your projects must be selected.

Note that in the case of desktop software like PIX4Dmatic and apps like PIX4Dcatch, the data is stored locally unless projects are uploaded to be processed/viewed using the Processing in PIX4Dcloud or Share to Cloud features.
In the case of PIX4Dcloud, data storage and processing are based on the organization's selected processing infrastructure.

Processing clusters available in PIX4Dcloud

The clusters currently available are:

• is Korea, the assigned cluster is the Korean one.
• is Japan, the assigned cluster is the Japanese one.
• is Canada, the assigned cluster is the Canadian one.
• is EU, the assigned cluster is the German one.
• In all other cases, the assigned cluster is the cluster located in the USA.

It is possible to define a different cluster for processing and data storage if needed.

Why choose a specific cluster location

There are different reasons for choosing a specific location for the cluster:

• Compliance with the local legislation.
• Data access is faster. The cluster location does not affect software performance, but a cluster that is geographically further away from the user may slow down data visualization (e.g. slight improvement in loading the point cloud tiles).

How to change the cluster location preference

To change the cluster preference:

1. Go to the PIX4Dcloud page.
2. Log in with the Pix4D account credentials.
3. Under Your organizations, click Dashboard under the desired organization.
4. Click Organization settings > Organization details. 
5. From the drop-down menu under Cluster Location, choose the preferred cluster location. Options are:
   • Canada cluster
   • Japan cluster
   • Korea cluster
   • US cluster
   • EU/DE cluster
6. Click Save.