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Export the log files from the dashboard
Export the log files from inside the project
Export the log files from the dashboard
The log files help diagnose problems related to the app. It can be accessed following the procedure described below:
- On the dashboard, click the menu of the selected project
. - Click Export Log Files.
- Browse the folder where to save the Log Files.
- Click Select Folder.
Note: The Log Files display useful information about the processing of the project. It describes the steps and substeps of processing, the actions taken, the warnings, and the errors during the processing. If you write us a support ticket, please send all the exported .log files.
Export the log files from inside of the project
- Open the desired project.
- Click the Export button on the top left of the screen
- Select Log files.
- Browse the folder where to save the Log Files.
- Click Select Folder.
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