How to remotely deactivate a device activated with your Pix4Dmapper license

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Starting with Pix4Dmapper 4.0.11, you can remotely deactivate a computer that is activated with your Pix4D license. 

To get started with remote computer deactivation:

1. Log out of Pix4Dmapper: How to log out Pix4Dmapper.
2. Go to your license management panel.
3. Click Enable now, next to the Remote device deactivation.

remote_device_deactivation.jpg

4. Launch Pix4Dmapper.

 
Note: The user should log out from the software before enabling Remote device deactivation otherwise the remote deactivation will not work.

To remotely deactivate a computer, go to your license management panel and click DeactivateREMOVE.pngContact us if your Pix4D license is occupied by a computer that you cannot deactivate remotely.

 
Note: Your computer must connect to the internet at least once every 30 days, or it will be automatically deactivated.
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67 comments

  • Yuka (Pix4D)

    Hello Taipower Taichung,

    I deactivated the device.  

  • MINISTERIO DE BIENES NACIONALES DEPARTAMENTO DE MENSURA

    Hola, reinstale el sistema en mi computador y olvide cerrar la cesión, me pueden liberar la cuenta de mi licencia asociada al equipo de nombre ***********.

    Desde ya se agradece.

     

    Edit: Muchas gracias, fue muy rápida la respuesta.

    Edited by MINISTERIO DE BIENES NACIONALES DEPARTAMENTO DE MENSURA
  • Fernanda Bosmediano

    Estimada/o, 

    He liberado la cuenta como nos ha solicitado. 

    Que tenga un buen día. 

  • Canadian Royalties

    Good day, we have the same problem, windows was re-installed and now the licence is doomed, here is the licences key: *******REDACTED****
    thank you very much.

  • Holden (Pix4D)

    Hi there. I have deactivated the device so you should now be able to use the license. In the future please reach out directly to support via a support ticket and avoid publicly sharing your license key. 

  • Peter Riegler-Nurscher

    Hello,

    I have the same problem as the users before, i can not deactivate the devices remote even tough i have logged out on every device manually. 

    What should I do? Can you deactivate all devices for me? 

    My licence key is fb755d1.

  • Christina (Pix4D)

    Hi Peter, I deactivated them. You can, now, activate the license again

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