Troubleshooting

How to completely uninstall PIX4Dmatic - PIX4Dmatic

To uninstall PIX4Dmatic software:

1. In the Windows Search, type Add or remove programs.
2. Scroll to find PIX4Dmatic and click the application.
3. Click Uninstall.
4. On the path where PIX4Dmatic was installed (default is C:\Program Files\PIX4Dmatic), ensure this folder does not exist anymore. If it exists, DELETE this PIX4Dmatic folder.
5. In C:\Users\Your Username\AppData\Local\pix4d, ensure the folder PIX4Dmatic does not exist anymore. If it exists, DELETE this PIX4Dmatic folder.
6. In the Windows Search type RegEdit and search for the folder stored in the path: HKEY_CURRENT_USER\Software\pix4d\pix4dmatic and ensure this folder does not exist anymore. If it exists, DELETE this PIX4Dmatic folder.
7. Restart the computer.
8. Reinstall the latest version of the software: https://www.pix4d.com/download/pix4dmatic/