Transfer folders, sites, and projects between Organizations

Organization management enables the centralization of information and the management of access rights to PIX4Dcloud projects and sites, which are generated by users according to their roles within the Organization. This article explains how to transfer resources (folders, sites, and projects) between Organizations with any active Pix4D license with access to PIX4Dcloud.

Requirements for transferring PIX4Dcloud resources

Users with an Organization role who belong to more than one Organization are able to move folders, sites, and projects from one Organization (the source Organization) to another (the target Organization). The transfer must be completed under the following conditions:

• Roles: The user has to be at least a Manager in the source organization and at least an Editor in the target organization.
  It should be noted that the user cannot hold the Member role in either Organization. To execute this action, the user must have an Organization role in both Organizations.
• Active licenses and images and datasets allowances/or credit balance system: both Both Organizations are required to have a Pix4D license with access to PIX4Dcloud.
• Allowance and credits:
  • If the user account operates under the credit balance system, the target Organization must have sufficient credits. Credits will be deducted from the source Organization and added to the target Organization.

• • If the user account operates under the image and dataset allowance system, the target Organization must have enough allowance (images and projects). The images and projects will be deducted from the source Organization and added to the target Organization.

• Project status: Only Processed projects can be moved.
• Multiple projects can be transferred simultaneously, provided that all projects are in the "Processed" status. If this condition is not met, a failure message will appear for all projects, including both processed and non-processed ones.

How to transfer a PIX4Dcloud resource

1. Log in with the Pix4D credentials on cloud.pix4d.com/login.
2. On the Drive, select the source organization using the organization switcher. Refers to the organization from which the files to be transferred are located.
3. Select all the folders, sites, or projects to be transferred to the target organization.
4. Click on Move to.
   
   Source organization in the organization switcher. Select and Move.
   
5. Access the target organization using the organization switcher.
   
   Select Target organization in the organization switcher.
6. Clicks Move here, either in any of the existing folders or in the upper left corner, to move them to the root level.
   
7. A message comes up to confirm the transfer, and after accepting it, the transfer is done.
   
   Confirmation message.

Uses cases and conditions

Use case - Organization with credits transferring to an Organization with credits

Starting on June 1st, 2023, there will be users who will use credits instead of images and projects.

Use case - Organization with images/projects transferring to an Organization with images/project

Use case - Organization with images/projects transferring to an Organization with credits

We allow the transfer of projects between a source Organization using images/projects to a target Organization using credits under the following conditions.

• All projects are older than 1 month, or
• The license in the source organization has expired.