Troubleshooting

Error "The feature you are trying to use is on a network resource that is unavailable." PIX4Dfields

This article provides solutions for the error "The feature you are trying to use is on a network resource that is unavailable" when trying to install PIX4Dfields.

Windows:

1. In the Windows Search, type Add or remove programs.
2. Scroll to find PIX4Dfields and click the application.
3. Click Uninstall.
4. On the path where PIX4Dfields was installed (default is C:\Program Files\PIX4Dfields), ensure this folder no longer exists. If it exists, DELETE this PIX4Dfields folder.
5. In the Windows Search, type RegEdit and search for the folder stored in the path: HKEY_CURRENT_USER\Software\pix4d\pix4dfields and ensure this folder no longer exists. If it exists, DELETE this PIX4Dfields folder.
6. Restart the computer.
7. Reinstall the latest version of the software: https://www.pix4d.com/download/pix4dfields/. Make sure to download to a different folder than before.

Projects already processed will not be deleted by uninstalling PIX4Dfields and deleting the folders mentioned above.

If the problem persists, please watch https://www.youtube.com/watch?v=-uEdYPn9je0&ab_channel=NamAnhCap , and try Step 1.