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Pix4D License Types

Pix4D offers various types of licenses, including subscriptions, rentals, and OTC. This article provides a detailed explanation of the differences between these types of licenses.

IN THIS ARTICLE:

Introduction
Plan licenses
Rental licenses
One-Time Charge (OTC) licenses
How to find out what type of license I have?

Introduction

Pix4D offers different types of licenses in order to adapt to different user needs and workflows.

Plan licenses

Plan licenses are the easiest way to get a license for any Pix4D product. Plans can be started directly from our e-commerce webpage. The licenses are renewed automatically after the end of the plan period. If you don't want the license to automatically renew, you can cancel the plan using this procedure: How to cancel a subscription plan.

Note: If you want to cancel the plan, you do not need to wait for the end of the renewal period. Even if you cancel the plan during the validity period, you will be able to use the software until the last day of validity.

Plan licenses are ideal for long-term projects, if you want to keep a license without worrying about renewing it, or if you need full control of license renewal, as this can be managed by the end user directly (assuming the Organization Management Role allows it).

You do not need to redeem plan licenses. These licenses are assigned automatically to the selected organization at checkout.

Technical support is assured for the entire validity period of a plan.

Rental licenses

Rental licenses are offered from direct sales or resellers. The validity period is defined and the rental licenses are not autorenewing at the end of the period.

These licenses need to be redeemed using the license key: How to redeem Pix4D license keys.

Rental licenses are ideal for short-term projects.

Technical support is assured for the entire validity period of a rental license.

One-Time Charge (OTC) licenses

One-Time Charge (OTC) licenses are licenses that do not need to be renewed. These licenses give access to a specific version of a Pix4D software for an undefined period of time. However, the proper functioning of the software is ensured only for the latest version available.

Note: OTC licenses are not available for PIX4Dcatch and PIX4Dcloud.

OTC licenses can be combined with Support and Upgrades (S&U). A valid S&U gives access to personal technical support and to the latest product versions as soon as they are released. S&U needs to be renewed manually every year (How to renew Support and Upgrades).

Technical support is provided as long as there is an active S&U and the last version of the software is used.

How to find out what type of license I have?

To find out the type of license(s) you have, please follow this procedure:

  1. Open your account page at account.pix4d.com.
  2. Log in with your Pix4D account.
  3. From the Home section, scroll down to Your organizations and select the Dashboard Organization Dashboard Button of the organization holding the license(s).
  4. Once you are in the Organization's page, select Plans and licenses from the section list on the left
  5. Select the Licenses tab at the top of the page. Every section (with a gray header) refers to a different license.
    1. Plan licenses: all plan licenses are called "monthly", "yearly", or "3-year" and have a Manage Plan button Manage Plan button.
    2. Rental licenses: all rental licenses are called "monthly", "3-month", "yearly", "3-year", or "5-year" and do not have a Manage Plan button.
    3. One-Time Charge: all One-Time Charge licenses are called "One-time charge" and have a Get support and upgrade button Get Support and Upgrade button.