Troubleshooting

  1. Annotations cannot be saved in PIX4Dcloud
  2. 2D/3D output is missing / functionality is not available - PIX4Dcloud
  3. Detection of the GCPs failed - PIX4Dcloud
  4. Error while processing a project - PIX4Dcloud
  5. Unable to upload files - PIX4Dcloud
  6. Project is too big to zip - PIX4Dcloud
  7. Lagging or poor visualization when viewing 3D models - PIX4Dcloud

Need some help?

If you run into any problems, you can fix them yourself using our troubleshooting tools - available on the home page. If you want to get in touch with other users, please join our Community at any time! Our training materials, such as  online courses or video tutorials, are always available. Our support team is also at your disposal, awaiting your requests.