General Troubleshooting

  1. Important information: Discontinuation of the Data Sync feature - PIX4Dfields
  2. Notification message "Failed to authenticate. Could not authenticate. There was a network issue." - PIX4Dfields
  3. Notification message "Import failed R0032: Project 'Name of the project' had errors while trying to import its content" - PIX4Dfields

Need some help?

If you run into any problems, you can fix them yourself using our troubleshooting tools - available on the home page. If you want to get in touch with other users, please join our Community at any time! Our training materials, such as  online courses or video tutorials, are always available. Our support team is also at your disposal, awaiting your requests.