Troubleshooting

  1. Error e0200a: Cannot start processing - PIX4Dmapper
  2. Error e0013: Cannot import image location file - PIX4Dmapper
  3. Error e9019: cannot extract EXIF info from image data - PIX4Dmapper
  4. Error e9013: Could not save subprojects - PIX4Dmapper
  5. Error e0203a: Cannot generate DTM - PIX4Dmapper
  6. Error e9027: The coordinate sytem in file is not valid - PIX4Dmapper
  7. Invalid license or redem code - PIX4Dmapper
  8. Cannot purchase or renew a license - PIX4Dmapper
  9. Supported drones and cameras
  10. Windows 11 and PIX4Dmapper
  11. Inconsistent Lighting / Striping - PIX4Dmapper
  12. Orthomosaic too big for Autodesk Civil 3D - PIX4Dmapper
  13. High georeferencing errors in the quality report - PIX4Dmapper
  14. Warped or curved model - PIX4Dmapper
  15. Some uncalibrated images - PIX4Dmapper
  16. No calibrated images - PIX4Dmapper
  17. Camera Optimization - PIX4Dmapper
  18. Multiple blocks / Vertical Inaccuracies - PIX4Dmapper
  19. Display issues when using Windows Remote Access
  20. PIX4Dmapper crash troubleshooting
  21. Pix4Dmapper guide to troubleshoot issues
  22. "This app has been blocked for your protection" warning when installing Pix4Dmapper on Windows 10
  23. Rename images to place in same file directory
  24. Horizontal shift after a coordinate system transformation is applied
  25. Exif/Xmp tags required for radiometric correction for multispectral camera
  26. Pix4Dmapper shuts down when the Quality Report is displayed
  27. How to correct for wrong image altitude without GCP - PIX4Dmapper
  28. Poisson Surface Reconstruction freezes at 40% while generating the 3D Textured Mesh
  29. Vertical shift between the model and the GCPs / Cannot mark the GCPs in the rayCloud - PIX4Dmapper
  30. Color Discrepancy for Edited Regions in the Mosaic Editor

Need some help?

If you run into any problems, you can consult our troubleshooting articles, available in each product documentation. If you want to get in touch with other users, please join our  Community  at any time! Our training materials, such as  online courses  or  video tutorials, are always available. Our support team is also at your disposal, awaiting your  requests.