Account and license

Articles about Pix4D licenses, products, account settings, etc.

  1. Cannot purchase or renew a license
  2. How to delete my Pix4D account
  3. How to get started
  4. Sign up
  5. Pix4D licenses
  6. License activation
  7. Billing and licensing FAQ
  8. Managing the credit/debit card information
  9. Why has my payment failed?
  10. 3-D Secure 2.0 as an additional layer of security for credit cards
  11. How to cancel the subscription plan
  12. How to buy a subscription plan product when a cancellation is pending
  13. How to renew Support and Upgrades
  14. Password of the Pix4D account
  15. How to get a trial of PIX4Dmapper - PIX4Dmapper
  16. How to opt out of sharing personal data with PIX4Dmappper 4.3.9 or older
  17. Premium support
  18. What to do in case of a service incident - FAQ
  19. Basemap display issue

Need some help?

If you run into any problems, you can consult our troubleshooting articles, available in each product documentation. If you want to get in touch with other users, please join our  Community  at any time! Our training materials, such as  online courses  or  video tutorials, are always available. Our support team is also at your disposal, awaiting your  requests.