Account and license

Articles about Pix4D licenses, products, account settings, etc.

  1. Pix4D licenses
  2. Billing and licensing FAQ
  3. Managing the credit/debit card information
  4. Why has my payment failed?
  5. 3-D Secure 2.0 as an additional layer of security for credit cards
  6. How to cancel the subscription plan
  7. How to buy a subscription plan product when a cancellation is pending
  8. Pix4D guide to troubleshoot license issues
  9. How to renew Support and Updates for PIX4Dmapper
  10. Password of the Pix4D account
  11. How to get a trial of Pix4Dmapper
  12. Pix4Ddiscovery / Discovery mode
  13. How to opt out of sharing personal data with 4.3.9 or older
  14. Premium support
  15. Basemap display issue

Need some help?

If you run into any problems, you can fix them yourself using our troubleshooting tools - available on the home page. If you want to get in touch with other users, please join our Community at any time! Our training materials, such as  online courses or video tutorials, are always available. Our support team is also at your disposal, awaiting your requests.