Account and license

Articles about Pix4D licenses, products, account settings, etc.

  1. How to get started
  2. Sign up
  3. Pix4D licenses
  4. License activation
  5. Billing and licensing FAQ
  6. Managing the credit/debit card information
  7. Why has my payment failed?
  8. 3-D Secure 2.0 as an additional layer of security for credit cards
  9. How to cancel the subscription plan
  10. How to buy a subscription plan product when a cancellation is pending
  11. How to renew Support and Upgrades - PIX4Dmapper
  12. Password of the Pix4D account
  13. How to get a trial of Pix4Dmapper
  14. How to opt out of sharing personal data with PIX4Dmappper 4.3.9 or older
  15. Premium support
  16. What to do in case of a service incident - FAQ
  17. Basemap display issue

Need some help?

If you run into any problems, you can consult our troubleshooting articles, available in each product documentation. If you want to get in touch with other users, please join our  Community  at any time! Our training materials, such as  online courses  or  video tutorials, are always available. Our support team is also at your disposal, awaiting your  requests.