Kapil (Pix4D)

1. Community
2. Image acquisition
3. Landslide Forecast

Hello Mahesh,  Thank you for contacting Pix4D Support.Pix4Dmapper can map the landslide damage and so on. However, landslide forecast required a lot of factors which Pix4Dmapper software can't prod...

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• Kapil (Pix4D)
• Created August 19, 2019 21:55
• 0 votes

1. Community
2. Image acquisition
3. Pix4d Capture + Pix4d maps

Hi Wayne,  Thank you for your patience. If you are mapping the area to develop the 3D model, I would recommend you to have the double grid flight with camera angle at 45 degrees to the verticle so ...

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• Kapil (Pix4D)
• Edited August 19, 2019 21:42
• 0 votes

1. Community
2. Image acquisition
3. Cannot access settings within App.

Hi Paul.  You should be able to access the setting to turn off/on the "Auto Download Images When Mission Ends". There has been no change in any settings. As you have already created the support tic...

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• Kapil (Pix4D)
• Created August 19, 2019 19:42
• 0 votes

1. Community
2. Image acquisition
3. iOS Pix4D Capture for DJI PH4 RTK

Hi Mark, Thank you for your feedback. The DJI Phantom 4 RTK is not been tested/supported by pix4Dcapture at the moment and it is currently not in our pipeline to support it. However, your interest ...

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• Kapil (Pix4D)
• Created August 19, 2019 19:31
• 0 votes

1. Community
2. Image acquisition
3. HERO7 BLACK

Hello,  Can you explain what is the issue? Your post is not clear to understand your query. Can you please rephrase it? 

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• Kapil (Pix4D)
• Created August 19, 2019 19:17
• 0 votes

1. Community
2. Image acquisition
3. Find the altitude of a fly

Hi Sacha,  Thank you for contacting Pix4D Support. You can find the altitude information from the image Exif information. Left-click on the image and then click on Details. You will see the Altitud...

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• Kapil (Pix4D)
• Created August 19, 2019 19:13
• 0 votes

1. Community
2. Image acquisition
3. Import KML files on IOS

Hi Gaston,  It is not possible to import KML files on the iOS device for now. However, your interest has been shared with the developer's team and any update will be published on this page: How to ...

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• Kapil (Pix4D)
• Created August 19, 2019 18:54
• 0 votes

1. Community
2. Image acquisition
3. Flight planning

Hi Andrew,  I am glad you were able to solve the issue. Thank you once again for sharing your experience. 

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• Kapil (Pix4D)
• Created August 19, 2019 18:48
• 0 votes

1. Community
2. Image acquisition
3. Losing images with multi-battary flights

Hi Steve,  We apologize for the late reply. From the support ticket that you have created, we came to know that you are using the Matrice 100 and the RedEdge for image acquisition.  While using the...

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• Kapil (Pix4D)
• Created August 19, 2019 18:14
• 0 votes

1. Community
2. Image acquisition
3. Flight planning

Hi Andrew,  Sorry for the late reply. I see you have already created the support ticket regarding GCPs not registered correctly and the issue was solved. If I am correct, the problem was caused due...

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• Kapil (Pix4D)
• Created August 19, 2019 17:57
• 0 votes