
Marco Paccagnella
I am the Technical Support Manager at Pix4D. My background is in surveying and photogrammetry. I am very interested in interacting with our users and understanding their needs. I love all questions related to GCPs :-)
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Recent activity by Marco Paccagnella Sort by recent activity Recent activity Votes-
Dear Thomas,Depending on the drone location, some satellites can be physically hidden leading to a poor GPS signal. Could you eventually try to start the mission in a different location around the ...
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- PIX4Dmapper
- General troubleshooting
- Horizontal shift after a coordinate system transformation is applied
Hi Rhys, Please create a Community topic here. We are closing the articles' comments section as we want to do all the troubleshooting via our Community. It permits us to share information more easi...
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You can find the description of the conventions we use on this page: Yaw, Pitch, Roll and Omega, Phi, Kappa anglesThat page includes a PDF with more information too.If 321 means a Z(Yaw)-Y(Pitch)-X...
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Hello! If you follow the above-mentioned instructions and you use the same Pix4Dmapper version, there should be no problem. I suspect an issue with the hardware. Could you please make sure your GPU...
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Any version above 4.6.3 solves this issue. The current version 4.6.4 will work
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This is related to an issue with Mapbox, our basemap provider: Mapbox basemap issue with older versions of Pix4D’s softwareIt is solved in our latest version of Pix4Dmapper that you can download here
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Hi Rania, Unfortunately, there are no plans to support these drones. Please keep in mind that our image processing software can process images taken from virtually any application as long as they a...
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Hi Hernán This should help: Can Pix4Dmapper process Images taken at different Flight Heights?
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Hi Douglas, The folder that contains the KML files is named google_tiles, not tiles. The folder tiles contains the .tiff tiles of the orthomosaic, not the KML tiles. To generate the KML: How to ge...
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- Marco Paccagnella
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- PIX4Dmapper
- Installation and login
- How to remotely deactivate a device activated with a PIX4Dmapper license
Hi Peter, I deactivated them. You can, now, activate the license again
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