Marco Paccagnella
I am the Customer Service Manager at Pix4D. I led international teams for more than 15 years and several cultural transformations meant to create a service culture in my teams. I believe in the importance of listening to my Customers, to provide them with the desired Experience using digitally inspired solutions.
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Activity overview
Latest activity by Marco Paccagnella-
Marco Paccagnella commented,
Dear Thomas,Depending on the drone location, some satellites can be physically hidden leading to a poor GPS signal. Could you eventually try to start the mission in a different location around the ...
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Marco Paccagnella commented,
Hi Rhys, Please create a Community topic here. We are closing the articles' comments section as we want to do all the troubleshooting via our Community. It permits us to share information more easi...
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Marco Paccagnella commented,
You can find the description of the conventions we use on this page: Yaw, Pitch, Roll and Omega, Phi, Kappa anglesThat page includes a PDF with more information too.If 321 means a Z(Yaw)-Y(Pitch)-X...
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Marco Paccagnella commented,
Hello! If you follow the above-mentioned instructions and you use the same Pix4Dmapper version, there should be no problem. I suspect an issue with the hardware. Could you please make sure your GPU...
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Marco Paccagnella commented,
Any version above 4.6.3 solves this issue. The current version 4.6.4 will work
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Marco Paccagnella commented,
Hi Rania, Unfortunately, there are no plans to support these drones. Please keep in mind that our image processing software can process images taken from virtually any application as long as they a...
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Marco Paccagnella commented,
Hi Hernán This should help: Can Pix4Dmapper process Images taken at different Flight Heights?
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Marco Paccagnella commented,
Hi Douglas, The folder that contains the KML files is named google_tiles, not tiles. The folder tiles contains the .tiff tiles of the orthomosaic, not the KML tiles. To generate the KML: How to ge...
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Marco Paccagnella commented,
Hi Peter, I deactivated them. You can, now, activate the license again
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Marco Paccagnella commented,
Hi Holt, unfortunately, we do not have experience with the Epson Moverio BT 300. I suggest you post a new topic on our Community in case other customers with similar experience can help you.