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Alex Abatie

  • Total activity 7
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Activity overview

Latest activity by Alex Abatie
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    Alex Abatie commented,

    I want to cancel my subscription but I need to know whether I can still access a project with its annotations within the 6 month time frame after cancelling. I have emailed customer service twice t...

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    Alex Abatie commented,

    Please answer my question soon! I have emailed customer support twice in the past week and have received no response. I need to know if my projects - along with their annotations - will be saved. I...

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    Alex Abatie commented,

    If my license expires, can I still access my projects? I know they will be retained for 6 months, but I would like to be able to access them during that time period. 

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    Alex Abatie created a post,

    Stuck generating tiles in step 2

    I have a project that stalls on generating tiles after generating clusters. It gets to 100% and just sits there. I have let it go quite a while and it doesn't go to the next step. I have force quit...