Beata (Pix4D)

1. Community
2. Product feedback
3. Scrolling in "Image" window when marking GCP

Hi Martin, It is a very excellent suggestion. I shared it with our teams. Thanks! ;-)  Best

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• Beata (Pix4D)
• Created May 22, 2019 14:24
• 0 votes

1. Community
2. Processing
3. Batch Script

Hi, To do so, you would have to have a proper license. Please contact our Sales Department and ask more about Pix4Dengine license and batch processing. Best

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• Beata (Pix4D)
• Created May 16, 2019 09:09
• 0 votes

1. Desktop
2. Installation and login
3. Pix4D installation for computer lab

Hi, Could you tell me which version of Pix4Dmapper you are trying to install and uninstall? How to uninstall the software First of all please make sure Pix4Dmapper is not open. 1. Find the path whe...

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• Beata (Pix4D)
• Created May 16, 2019 07:32
• 0 votes

1. Community
2. Important communication
3. [Desktop] [Pix4Dmapper 4.3.31] Processing issues during feature extraction in Step 1

Hi Steven, Yes, you can find the description in Pix4D Desktop preview and technical release notes.

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• Beata (Pix4D)
• Created May 14, 2019 07:04
• 0 votes

1. Cloud
2. Troubleshooting
3. Lagging or poor visualization when viewing 3D models on the cloud

Hi Juey, Our team noticed some problems with high-resolution Textured Mesh, and they already deployed a fix for it last Friday.  From that moment you shouldn't encounter any problems with it. Howev...

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• Beata (Pix4D)
• Created May 13, 2019 13:56
• 0 votes

1. Desktop
2. Installation and login
3. Server error, cannot login

Hi all, Last week our team deployed a fix for that issue.  I case of any other unexpected matters, do not hesitate to contact us.

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• Beata (Pix4D)
• Created May 13, 2019 13:51
• 0 votes

Official comment

1. Community
2. Important communication
3. [Desktop] [Pix4Dmapper 4.3.31] Processing issues during feature extraction in Step 1

Hi all, Today we released a new version for Pix4Dmapper 4.4.12 which has a fix for this issue.  Read more: Pix4D Desktop preview and technical release notes Download Pix4D 4.4.12  In case of unexpe...

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• Beata (Pix4D)
• Created May 13, 2019 09:34
• 0 votes

1. Cloud
2. Troubleshooting
3. Lagging or poor visualization when viewing 3D models on the cloud

Hi Juey-Fu Cheng, I'm happy to read that you found a way to fix the problem you're experiencing.  Could you tell me which type of resolution was causing you issues? Was it 'high' resolution for 3D ...

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• Beata (Pix4D)
• Created May 13, 2019 08:42
• 0 votes

1. Community
2. Processing
3. Error e0706c: Could not authenticate. Check your internet connection. Failure: SSL handshake failed

Hi Leonardo, I gathered here all the potential steps that you can take and which so far were solving the error. In my opinion, this summary will help us see if we are not missing anything because s...

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• Beata (Pix4D)
• Created May 13, 2019 06:58
• 0 votes

1. Community
2. Product feedback
3. Feature Request - Animation Trajectory Import

Hi, I documented all the comments from all community threads. Thank you for your contribution.  Best!

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• Beata (Pix4D)
• Created May 10, 2019 05:49
• 0 votes