Alice (Pix4D)

1. Pix4Dmapper
2. How to... (step-by-step instructions)
3. How to process images of a spherical camera

Hi Steve, Could you provide a sample of the dataset (10 images)? If you prefer, you can open a new personal request at this link: https://support.pix4d.com/hc/en-us/requests/new?.  Thank you

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• Alice (Pix4D)
• Created December 26, 2019 11:28
• 0 votes

1. Pix4Dbim
2. Cloud - How to... (step-by-step instructions)
3. How to compare volumes on Pix4Dbim Cloud?

Hi thank you for your feedback, I have passed it to our product owner for the future development of our products. Please notice that there is a dedicated section for feedback and suggestions on our...

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• Alice (Pix4D)
• Created November 25, 2019 15:25
• 0 votes

1. Pix4Dmapper
2. General troubleshooting
3. Pix4Dmapper guide to troubleshoot issues

Thank you for your interest in our Pix4D products.Unfortunately, we can offer a trial license for our Pix4D products for a limited time and we have been notified that you have requested multiple tr...

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• Alice (Pix4D)
• Created November 05, 2019 17:10
• 0 votes

1. Pix4Dmapper
2. Cloud - How to... (step-by-step instructions)
3. How to upload results and outputs to the Cloud

Hi, thank you all for your comments. Please, for feedback on the product, you can post in the dedicated section of our Community that is monitored by the Product Owners: https://community.pix4d.com...

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• Alice (Pix4D)
• Edited November 06, 2019 08:35
• 0 votes

1. General
2. Photogrammetry knowledge
3. What is... (a densified point cloud? an orthomosaic? etc.)

Hi Dominic, to merge the point cloud files that have been generated locally, check this other Support article https://support.pix4d.com/hc/en-us/articles/206364863-How-to-merge-the-Tiles-of-the-Poi...

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• Alice (Pix4D)
• Created October 28, 2019 08:16
• 0 votes

1. Pix4Dmapper
2. Cloud - How to... (step-by-step instructions)
3. How to upload project files from Desktop to Cloud

Hi Kim, One .las file is supported at the moment on the Cloud. Check How to merge the Tiles of the Point Cloud to merge the tiles that were created on the desktop application.

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• Alice (Pix4D)
• Created October 21, 2019 13:19
• 0 votes

1. Pix4Dmapper
2. Cloud - How to... (step-by-step instructions)
3. How to use GCPs for processing on the Cloud platform

Hi Jan, Can you open a ticket and give us more details? How many images does your project have? Can you tell us which is the error you are receiving in the Log Output or can you send a screenshot o...

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• Alice (Pix4D)
• Created October 08, 2019 14:07
• 0 votes

1. General
2. Account and license
3. Retention policy of Pix4D Cloud projects

Hi Alex, I share the reply I provided to you in the personal ticket also here so that other users can see the answer. Within the six months of the expiration of your license, you will be able to ac...

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• Alice (Pix4D)
• Created October 02, 2019 16:14
• 0 votes

1. Pix4Dmapper
2. Cloud - FAQ
3. Cloud georeferencing, annotations and measurements

Hi Susan, Does the zipped folder contain all the four files for each shapefile (.dbf, .prj, .shp, .shx)? How did you create the shapefiles you are trying to import into the Cloud? Do they come from...

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• Alice (Pix4D)
• Created September 27, 2019 13:52
• 0 votes

1. Pix4Dmapper
2. General troubleshooting
3. Error e0049: Error in the point cloud densification

Hi Tom, Could you open a ticket with Support and provide us the files listed below? We would need more details to provide assistance in the most efficient way.  ▸ The quality report (.pdf format): ...

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• Alice (Pix4D)
• Created September 17, 2019 09:01
• 0 votes