Connection Problems with Ctrl+DJI Matrice 100

I have a DJI Matrice 100 but I cannot even connect Ctrl+DJI to it... the latest firmware is installed and the device I'm using has the latest Android version possible (8.1.0), kernel version 3.18.79.
Already allowed every extension possible but still, the app seems to crash and disconnects.
Also, there is no other app running in the back while I'm trying to connect to Ctrl+DJI.

Is there anything I can do to solve this issue? 

Thank you
   

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