pix4dCapture crashes (unfortunately, Pix4DCapture has stopped) even though I have the latest versions of it and Ctrl+DJI

Initially, I was experiencing a lot of lagging between the real -time of the drone (while in mission) and what was being displayed by on my CrystalSky. I decided to update to the latest versions of both pix4DCapture and Ctrl+DJI. 

Now, the app crashes (Unfortunately, pix4DCapture has stopped) even when not connected to the drone i.e during creation of missions and flight plans. 
It still lags when drone's in mission.

I have forced stop of these apps, uninstalled and installed them but problem still persists.

Help!!!!!

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