Phantom 4 Pro Mission Failure - Hovering

Our company has recently purchased a second (factory refurbished) P4 Pro. Our first worked well for many flights until an unexpected loss of power on descent at the end of a Pix4d mission; It is currently being repaired. Our second P4 has only successfully completed a mission once, after several tries and on different days and locations. In some instances the aircraft gets to the start point and remains hovering there, in other cases it completes one row of photos and remains at the end of the first grid line. It also does not travel to the start point in a straight line (the one successful mission did), and in one instance it overshot the start point, then turned around to get back to it. In some cases precision landing functions as it should, but in other cases it lands several feet from the launch site. Initial setup of the P4 Pro included an update to firmware 1.05.06 as well as the usual compass and IMU calibration. Compass and IMU calibrations were re-done several times with no change to the aircraft's actions on the missions.

At this point we need to know if these issues are due to a failure with an aircraft hardware component, or if they are software/SDK issues. Without a second P4 on the same firmware it is not possible to do any further testing. We have also tried a second capture app (Precision Flight) and it produced the same hovering issue after completing one line of photos. DJIGo4 does not give any warnings of interference, and compasses/IMU appear within the normal values for all of our flights. Satellite numbers were normal during each flight.

We are using the latest Android version of Pix4d, on a Lenovo Tab4 with Android 7.

Any help on this issue would be appreciated.


Please sign in to leave a comment.