PIX4Dcloud

The online platform for drone mapping, progress tracking, and site documentation

Need some help?

If you run into any problems, you can fix them yourself using our troubleshooting tools - available on the home page. If you want to get in touch with other users, please join our Community at any time! Our training materials, such as online courses or video tutorials, are always available. Our support team is also at your disposal, awaiting your requests.

Getting started

Drive

New site

New dataset

Inputs

2D/3D view

2D/3D tools and annotations

General

Sign-up, login and logout

PIX4Dcloud Advanced trial

PIX4Dcloud / PIX4Dcloud Advanced technical release notes

Proxy / firewall configuration when working with PIX4Dcloud

How many images can PIX4Dcloud servers process?

What are the templates and processing options applied to PIX4Dcloud

FAQ

PIX4Dcloud - FAQ

Changes in Pix4Dbim, Pix4Dmodel, Pix4Dfields and PIX4Dmapper licenses (June 9, 2020) - FAQ

Separation of PIX4Dmapper and PIX4Dcloud products (Oct 1, 2020) - FAQ

PIX4Dcloud Advanced

Timeline

AutoGCPs detection functionality on PIX4Dcloud Advanced

GCPs layer

CAD Overlay on PIX4Dcloud Advanced

2D Comparison on PIX4Dcloud Advanced

Compare volumes on PIX4Dcloud Advanced

How to... (step-by-step instructions)

How to check the upload status

How to upload or replace results to PIX4Dcloud

How to upload project files from PIX4Dmapper to PIX4Dcloud

How to customize the options for processing on PIX4Dcloud

How to use GCPs for processing on PIX4Dcloud

How to select the GCP coordinate system when working on PIX4Dcloud

Troubleshooting

2D / 3D output is missing / functionality is not available

Detection of the GCPs failed

Error while processing a project on PIX4Dcloud

Unable to upload files to PIX4Dcloud

Project is too big to zip

Lagging or poor visualization when viewing 3D models on PIX4Dcloud

Need some help?