Under the GDPR and/or the Swiss DPA, data subjects have the right to have their personal data stored with us (as a controller) erased when the conditions are met (also known as the right to be forgotten). Unless an exemption or restriction applies, we will have to delete or anonymize the personal data concerned by request for each processing activity for which we are a controller or joint controller.
To delete your Pix4D account, please send an email at data_protection@pix4d.com or open a Pix4D support ticket.
PIX4Dcatch users can start the deletion procedure using the PIX4Dcatch app:
- Go to the Account button (blue circle with the user initial at the top-right corner)
- Select Delete Account
- Select Confirm account deletion
User account button in PIX4Dcatch.
Delete account button in PIX4Dcatch.
Confirm account deletion button in PIX4Dcatch.
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