FAQ - PIX4Dcapture Pro

 

What is PIX4Dcapture Pro?

PIX4Dcapture Pro is a drone flight planning app for aerial data acquisition for 2D and 3D mapping and modeling. With its autonomous missions, this easy-to-use solution is a scalable product with professional outputs, including RTK compatibility. Suitable for every industry, PIX4Dcapture Pro is available for tablets and mobile devices with iOS and Android operating systems.

What is the difference between PIX4Dcapture and PIX4Dcapture Pro?

PIX4Dcapture Pro is the continuation of the PIX4Dcapture flight app. Both applications differ in relation to different aspects.

Please visit our Differences between PIX4Dcapture and PIX4Dcapture Pro article for detailed information.

What are the versions of PIX4Dcapture Pro?

PIX4Dcapture Pro provides two modes: Discovery and Professional.

For more information, please visit our Licensing model - PIX4Dcapture Pro article.

Which Generic missions are available in PIX4Dcapture Pro?

PIX4Dcapture Pro provides support for three different Generic Mission: Grid, Orbit and Cylinder mission. Those generic missions can be used for multiple purposes.

For more information on generic missions, please visit our Mission types - PIX4Dcapture Pro article.

What are the specific Inspection features available in PIX4Dcapture Pro?

PIX4Dcapture Pro provides support for Cell Tower and Transmission Towers asset types. They are composed of specific missions optimizing the 3D reconstruction and visual inspection of those assets.

For more information on asset types, please visit our Mission types - PIX4Dcapture Pro article.

What is the Cell Tower asset in PIX4Dcapture Pro?

The Cell Tower asset is specifically intended for inspecting cell towers. It aims to efficiently capture the components and geometries of this asset type by applying multiple 3D Model and Visual Inspection missions: Helix, Orbit, Cylinder, Single vertical, Underneath orbit, Orbit line of sight, and Manual images.

More information about the Cell Tower asset can be found in Mission types and How to scan cell towers.

What is the Transmission Tower asset in PIX4Dcapture Pro?

The Transmission Tower asset is specifically intended for inspecting transmission towers. It aims to efficiently capture the components and geometries of this asset type by applying multiple 3D Model and Visual Inspection missions: Orbit, Single vertical, Underneath orbit, and Manual images.

More information about the Transmission Tower asset can be found in Mission types and How to scan transmission towers.

Which camera settings can I modify?

It is possible to customize the camera white balance (WB) and exposure value (EV) in the flight view when the drone is not on a mission  (manual flight or mission paused). 

Additionally, recommended presets can be found here.

Other camera parameters like focus and shutter speed are automatically managed by PIX4Dcapture Pro to optimize 3D model creation and cannot be modified.

In which languages is PIX4Dcapture Pro available?

PIX4Dcapture Pro is available in the following languages: English, French, Japanese, Spanish, and Portuguese.

Which operating system is supported by PIX4Dcapture Pro?

PIX4Dcapture Pro is currently supported on iOS and Android tablets, and mobile devices, and different DJI and Parrot controllers with built-in screens. PIX4Dcapture Pro requires iOS 13 / Android 7 or later. We recommend using the latest OS version as they are usually used for internal testing. PIX4Dcapture Pro has been tested with the following devices:

• iOS: iPad Mini 5th gen, iPad Pro 2nd gen, iPad 7th gen, iPad Air 2, iPhone 13 Pro Max.
• Android:
  • Tablet: Samsung Galaxy Tab A7, Samsung Galaxy Tab S7, Samsung Tab Es 15, Xiaomi Redmi Note 9, Lenovo Tab M10 Fhd Plus.
  • DJI Smart Controller Enterprise, DJI RC Pro Enterprise.

Which drones does PIX4Dcapture Pro support?

PIX4Dcapture Pro is compatible with different drones. For more information, see PIX4Dcapture Pro supported drones, cameras, and controllers.

Which drone models support the network RTK functionality?

• DJI Mavic 3E
• DJI Mavic 3T
• DJI Matrice 300 RTK
• DJI Phantom 4 RTK (SDK remote controller)

Can PIX4Dcapture Pro be used without an Internet connection?

Internet connection in the field is not strictly required, but it is recommended. The processes that require an internet connection are listed here: Is Internet connection needed to use PIX4Dcapture Pro?

Before performing an offline flight, it is also recommended to connect to the internet to download the basemaps. The instructions on how to save offline maps are available here: Download Offline maps.

What is the price of PIX4Dcapture Pro?

The PIX4Dcapture Pro App is free to download from the Apple App Store and Google Play store.

Based on the Pix4D user license, different features are available. Basic options are available to all Pix4D users, while more advanced feature are reserved to active license holders for any other Pix4D product More information in Licensing model - PIX4Dcapture Pro.

How can I get technical support for PIX4Dcapture Pro?

For technical questions about our products, contact our support team here. Make sure to have a valid license and to insert the "license email" linked to your license.

Is it possible to import flight plans from the old PIX4Dcapture (legacy) to PIX4Dcapture Pro?

Unfortunately, this is not possible.

Where are the acquired images saved?

The images are saved on the drone's external storage (usually a SD card) when available. Otherwise, images are saved on the drone's internal storage (if available). It is not possible to select which storage to use if both options are available.

PIX4Dcapture pro is not saving/storing images in the app.