Pix4Dcatch - FAQ

What is Pix4Dcatch?

Pix4Dcatch is a mobile application for ground 3D scans from android and iOS devices. Pix4Dcatch allows anyone to easily acquire the right terrestrial data for digitizing the reality around them and turning it into accurate 3D models.

Where can I download the Pix4Dcatch app?

To download the latest version of Pix4Dcatch, visit the App Store and Play Store.

What is the difference between Pix4Dcapture and Pix4Dcatch?

Pix4Dcapture is the flight planning and image acquisition app for aerial imaging, whereas Pix4Dcatch is a mobile application for ground 3D scans using iOS or Android devices.

Which operating system is supported by Pix4Dcatch?

Pix4Dcatch is currently supported on a device that runs on iOS version 13.4 or higher or on Android version 9 or higher.

Can Pix4Dcatch be used without an Internet connection?

An internet connection is needed every time the application is started for logging into the app. Once the login is complete, the internet connection is not necessary for capturing data.

However, the internet is needed to upload the data to Pix4Dcloud for generating the 3D model.

What are the recommended devices?

  • To take full advantage of the Pix4Dcatch features, Apple iPad Pro 2020, iPhone 12 Pro, iPhone 12 Pro Max, and other iOS devices with LiDAR is recommended.
  • Pix4Dcatch can also run on Apple iPhone or iPad devices (iOS 13.4.1 minimum), without the LiDAR mesh feature.
  • Any Android device with ARCore capability.

Does Pix4Dcatch app utilize the LiDAR data(depth data) obtained from the device for processing?

Pix4Dcatch (iOS version) uses the LiDAR to capture the depth information of the surrounding during the image acquisition. The LiDAR points will compensate for the lack of 3D points over reflective and low texture surfaces. 

Pix4Dcatch (android version) doesn't use depth data while processing.

The option to upload the depth information is only available on the device (Apple iPad Pro 2020, iPhone 12 Pro, iPhone 12 Pro Max, and other iOS devices) with the LiDAR. While processing the exported project using Pix4Dmapper depth information will not be used. So, to use the depth data while processing, the project should be directly uploaded from the Pix4Dcatch app to the Pix4Dcloud. For more information visit, How to process the Pix4Dcatch project with the depth information.

How to enable the Compass Calibration service?

To get a more accurate orientation in Pix4Dcatch on iOS, the Compass Calibration must be enabled:

  • Click on the Settings icon.
  • Select Privacy.
  • Select Location Services.
  • Select System Services.
  • Turn Compass Calibration ON.

Can I access the raw or native images directly in my app?

Images captured can only be accessed using a Pix4Dcloud or Pix4Dmapper license. A Pix4Dmapper license will allow you to directly export the images from the app, whereas, using a Pix4Dcloud license, the images should be first uploaded to Pix4Dcloud and then downloaded. 

Can I directly upload images to the cloud for processing using the app?

Yes. You can only upload the images to the cloud for processing if you have the Pix4Dcloud or Pix4Dcloud Advanced license.

Can I export images from the app?

You can export images from the app if you have a valid Pix4Dmapper(OTC, monthly, and yearly) license. For more information, see  How to export Pix4Dcatch projects (iOS, Android).  

Does the Pix4Dcatch process the 3D model directly on the mobile device?

No. To process an accurate 3D model, you would need a valid Pix4Dcloud or Pix4Dmapper license.

In which languages is Pix4Dcatch available?

Pix4Dcatch is available in the English language.

What is the cost of Pix4Dcatch?

Pix4Dcatch is a free application for capturing the data. However, you will need a valid Pix4Dcloud or Pix4Dmapper license to upload it to Pix4Dcloud or extract the raw images from the app.

How can I get technical support for Pix4Dcatch?

No personal support is provided for Pix4Dcatch. The Pix4D Community is the place to ask advice from peers and the Pix4D support team.

Where can I submit the product feedback and feature requests?

Please help us understand what you need most by sharing your use case and upvote other users' feedback on the Pix4D Community.

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