Pix4Dinspect - FAQ

What is Pix4Dinspect?

Pix4Dinspect is a cloud-based software generating 2D maps and 3D models and offering visual inspection and asset management capabilities for professionals in the infrastructure sector. It includes new artificial intelligence-based capabilities to detect potential failures in infrastructure, along with specific tower inspection tools.

How do I obtain a license for Pix4Dinspect?

To obtain a license, contact our sales team here.

Is Pix4Dinspect available for desktop?

Pix4Dinspect is a Cloud-only platform.

Which internet browsers and operating systems support Pix4Dinspect?

The following browsers can be used to work with Pix4Dinspect on Windows 10+ and MacOS:

  • Chrome (latest version)
  • Firefox (latest version)
  • Internet Explorer Edge (latest version)
  • Internet Explorer 11 (partially supported)
  • Safari 11+

In which languages is Pix4Dinspect available?

Pix4Dinspect is available in the following languages: English, Japanese, and Spanish. To change the language:

  1. On the top right, click the user icon and select Language.
  2. Select the desired language.

Is my data secure?

Pix4D cares about your privacy and does not claim any ownership of your data. Find more information in our Terms of Use.

What are the inputs/outputs of Pix4Dinspect?

Using Pix4Dinspect, you can import RGB images (.jpg, .jpeg). For more information: Inputs. Pix4Dinspect outputs include point cloud, DSM, orthomosaic, and reports. For more information: Outputs.

Which cameras are compatible with Pix4Dinspect?

Pix4Dinspect supports JPEG images from DJI and Parrot Anafi cameras. 

Can images without geolocation be processed in Pix4Dinspect?

It is not possible to process images without geolocation in Pix4Dinspect.

How many images can I process using Pix4Dinspect?

Pix4Dinspect users have an unlimited number of images and an unlimited number of projects per month. However, for technical limitations, the maximum number of images that can be processed per project is 4000.

Does Pix4Dinspect include 2D and 3D visualization?

Yes, the inspection process can be a combination of 2D, 3D and image viewers. For more information: 2D/3D view.

How can I change the unit of measurements?

Web measurements calculated on the results are displayed in metric or imperial units. To change the unit system:

  1. On the top right, click the user icon and select Account settings.
  2. In the panel Solution preference, select the measurement unit.

Does Pix4Dinspect generate an inspection report?

Yes, Pix4Dinspect is able to generate an inspection report, which includes the information derived from the Image annotations and in the Antenna tool.

What happens to my projects when my license expires?

For more information: Retention policy of Pix4D Cloud projects.

What is the price of Pix4Dinspect?

For information about Pix4Dinspect’s pricing, contact our sales team here.

How can I get technical support for Pix4Dinspect?

For technical questions about our products contact our support team here.

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