FAQ - PIX4Dscan


What is PIX4Dscan?

PIX4Dscan is a professional asset flight application developed by photogrammetry experts for visual inspections from images, and is available for tablets and mobile devices with iOS and Android operating systems. This companion of PIX4Dinspect allows for both manual and automatic drone flights (Cell Tower, Transmission Tower, Orbit, Cylinder, and Grid), to meet your mission’s specific needs and to collect actionable data.

What are the versions of PIX4Dscan?

PIX4Dscan provides two versions: Inspection and Inspection-Telecom.

The Inspection version contains functionalities used to perform general scanning and inspection of structures. The Inspection-Telecom version contains the additional functionality aimed at scanning and inspecting cell towers.

What are the specific features for the Inspection-Telecom version in PIX4Dscan?

PIX4Dscan provides four mission types: Cell Tower Asset and Orbit, Cylinder, and Grid missions. 

The Cell Tower asset is a flight mission specifically designed to optimize the scanning of cell towers and it is available only with the Inspection-Telecom version. The Cell Tower mission will enable the 3D reconstruction and visual inspection of cell tower structures and antennas with the highest level of detail.  For more information, contact our sales team here.

What is the Cell Tower asset in PIX4Dscan?

The Cell Tower asset is a flight mission specifically intended for scanning cell towers. The Cell Tower mission aims to efficiently capture the components and geometries by applying multiple 3D Model and visual inspection missions: Helix, Orbit, Cylinder, Single vertical, Underneath orbit, Orbit line of sight, and Manual images.

The full description of the Cell Tower mission is available here: PIX4Dscan - Manual (see Cell Tower mission).

Which is the recommended workflow to scan cell towers?

The Cell Tower asset contains the recommended workflow for scanning such structures. For the mission planning, the cell tower lowest point, center, and highest point need to be manually identified in the field. The mission is then created in relation to the measured position of these references.

The instructions about how to perform the Cell Tower mission are available here: How to scan cell towers.

In which languages is PIX4Dscan available?

PIX4Dscan is available in the following languages: English, French, Japanese, Spanish, and Portuguese. 

Which operating system is supported by PIX4Dscan?

PIX4Dscan is currently supported on iOS and Android tablets, and mobile devices. Pix4Dscan requires iOS 13 / Android 7 or later. We recommend using the latest OS version as it is usually the one used for internal testing. PIX4Dscan has been tested with the following devices:

  • iOS: iPad Mini 5th gen, iPad Pro 2nd gen, iPad 7th gen, iPad Air 2, iPhone 13 Pro Max.
  • Android: Samsung Galaxy Tab A7, Samsung Galaxy Tab S7, Samsung Tab Es 15, Xiaomi Redmi Note 9, Lenovo Tab M10 Fhd Plus. 

Which drones does PIX4Dscan support?

PIX4Dscan is compatible with different drones. For more information see PIX4Dscan supported drones, cameras and controllers.

Which drone models support the network RTK functionality?

The DJI Matrice 300 RTK and the DJI Phantom 4 RTK (SDK remote controller).

Can PIX4Dscan be used without an Internet connection?

Internet connection in the field is not strictly required but it is recommended. The processes that require internet connection are listed here: Is Internet connection needed to use PIX4Dscan?

Before performing an offline flight, it is also recommended to connect to the internet and move around the basemaps, so that they can be cached and made available for offline viewing. The instructions on how to save offline maps are available here: Offline basemaps and missions.

What is the price of PIX4Dscan?

PIX4Dscan is free to download, and every Pix4D user with any valid Pix4d software license has access to the generic missions (Orbit, Cylinder, and Grid missions), but to access the Cell Tower Asset, a PIX4Dinspect license is needed.

For more information on licensing contact our sales team here.

How can I get technical support for PIX4Dscan?

For technical questions about our products contact our support team here.

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Article feedback (for troubleshooting, post here instead)


  • Nw Drones

    I'm Carlos from NW Drones Company, we are talking to Alejandro about a "demonstration" of the PIX4Dscan Software, but we are not being able to access the application, we have already reset the password and I can't. Our login is: contato@nwdrones.com.br

  • Alice (Pix4D)

    Hi Carlos,

    Please open a request with support and send us more information about the error you get while trying to log into the application. Screenshots are generally useful.

    There is a valid license under the account you specified.

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