How to renew Support and Upgrades

A valid Support & Upgrades gives access to personal technical support and to the latest product versions as soon as they are released. If the Support & Upgrades has expired or is about to expire, it is possible to be renewed online.

IN THIS ARTICLE

To extend Support & Upgrades before its expiration:

Open your account page and log in with your Pix4D account.
Under Your Organizations, select the Dashboard of your organization holding the license(s) you want to check.
On the left sidebar, select Plans and licenses.
Scroll down the section of the active license, and next to Support & Upgrades, click
Get support and upgrade.

Note: Only the Organization's Owner can extend Support and Upgrades. Learn more about Organization Management roles here: Roles.

To renew Support & Upgrades after its expiration:

Open your account page and log in with your Pix4D account.
Under Your organizations, select the Dashboard of your organization holding the license(s) you want to check.
On the left sidebar, select Plans and licenses.
Scroll down the section of the active license, and next to Support & Upgrades, click Buy now.

Note: Only the Organization's Owner can buy Support and Upgrades. Learn more about Organization Management roles here: Roles.