- Pix4D Documentation
- General
- Account and license
How to renew Support and Upgrades
A valid Support & Upgrades gives access to personal technical support and to the latest product versions as soon as they are released. If the Support & Upgrades has expired or is about to expire, it is possible to be renewed online.
Support & Upgrades has not expired yet
To extend Support & Upgrades before getting expired:
- Go to the account page and login with the credentials of the Pix4D account associated with the license.
- In the top right corner, click the user icon to open the user menu.
- Select Plans and products.
- Go to the tab of Licenses, and click Manage licenses.
- Then go to the panel of the active license, and next to Support & Upgrades, click Extend now.
Support & Upgrades has expired
To renew Support & Upgrades after getting expired:
- Go to the account page and login with the credentials of the Pix4D account associated with the license.
- In the top right corner, click the user icon to open the user menu.
- Select Plans and products.
- Go to the tab of Licenses, and click Manage licenses.
- On the panel of the license with expired Support & Upgrades, click Buy now to renew.
