Cloud general questions

Cloud fair usage policy

There is no limitation regarding the number of images to process on the Cloud or on the Desktop. However, it is expected from Pix4D users to respect the Cloud fair usage policy (2500 images per month). Based on the fair usage policy and the server capacity, for instance, 2 projects of 1200 images each can be processed in a month, plus some side small projects.

How to process a project on the cloud?

To process a project on the cloud, there are two alternatives:

What are the differences between Pix4D Desktop and Pix4D Cloud?

Pix4D Desktop enables users to have full control of their project: adding Ground Control Points (GCPs) and Manual Tie Points (MTPs), editing the densified point cloud and changing many more settings which can improve the final results.

Pix4D Cloud also allows to achieve high-quality results, however, for user convenience, projects are processed using default templates. Pix4D Cloud is the easiest way to share a project online with just a link and to do some simple but practical analysis.

Which version is used to process on Pix4D Cloud?

The cloud servers run the latest stable version of the desktop software for processing, not the preview (download link).

Can the results be shared?

Yes, the results can be shared. Access the project and click SHARE at the top right corner. External links (in the LINK tab) and the HTML embedded links (in the EMBED tab) are created.

When using the LINK URLs, all the content of the 2D and 3D views, together with the annotations, is shared. The elevation profile / cross-section can be generated from the shared LINK URLs. The input images and the output files will not be shared meaning they cannot be downloaded from a sharing link.

Two LINK URLs can be enabled, copied and shared:

1. With the first link, the collaborators with which the link is shared can view and measure: while the link is enabled, collaborators can:

    • Open a project as anonymous users.
    • Measure.
    • Change the properties of each layer (visibility, opacity, background color, etc..)
    • After a page refresh, the changes will be discarded.

2. With the second link, the collaborators with which the link is shared can edit and save: while the link is enabled, collaborators can:

    • Open a project as anonymous users.
    • Measure.
    • Change the properties of each layer (visibility, opacity, background color, etc..).
    • After a page refresh, the measurements and the changes will remain saved.

Screen_Shot_2018-10-17_at_17.32.15.png

 
Information: Turning the toggle off will immediately stop the sharing. Collaborators will not be able to access the project any longer using the link they received. 

When using the EMBED URL, it is only for visualization and measurements are not allowed.

Can a project that was processed using Pix4D Cloud be downloaded?

The input images and outputs (complete set or specific files) can be downloaded directly from Pix4D Cloud
The images and the .p4d file can be downloaded using Pix4D Desktop: How to download / open a previously uploaded project.  
The results folder can be downloaded from Pix4D Cloud: How to download results from the cloud.

Which processing options are used on the cloud?

All the information in What are the templates and processing options applied on the cloud?.

Can a processing area be used on the cloud?

One processing area can be used for processing on the cloud. However, the processing area should be drawn using Pix4D Desktop beforehand:

1. After installing Pix4D Desktop (download link), create a new project from the images. For more information: Step 2. Creating a Project. Alternatively, if the project was previously processed on the cloud servers, it is possible to download the project. For more information: How to download results from the cloud.
2. Create a processing area. For more information: How to select / draw the Processing Area.
3. Upload the project with the processing area from Pix4D Desktop to Pix4D Cloud. For more information: How to upload project files from desktop to cloud.

Can GCPs be used on the cloud?

For more information: How to use GCPs for processing on the cloud platform.

Can a project without image geolocation be processed on the cloud?

Projects without image geolocation can be processed on the cloud. However, the orthomosaic generated might not be correctly oriented.

What is the output coordinate system of a project that is processed on the cloud?

  • Projects without image geolocation that are processed on the cloud will be in an arbitrary coordinate system and thus will not have a map on the background.
  • Projects with image geolocation will have as output coordinate system the same as the one defined by the image geolocation. If the image geolocation is in a geographic coordinate system, the output coordinate system will be the corresponding projected coordinate system in UTM zone.
  • If a project is uploaded from Pix4D Desktop, then the output coordinate system will be the one selected in Pix4D Desktop. 

How to change the unit for measurements?

Web measurements calculated on results are displayed in metric or imperial units. To change the unit system, proceed as follows.

1. Go to the home page of Pix4D Cloud. Click the username and select Account settings.
2. In the panel Solution preference, select the measurement unit.

How to select a preferred solution?

By default, uploads from Pix4D Desktop and Pix4D Mobile are directed to the solution matching the license. To upload and process using a different solution, proceed as follows.

1. Go to the home page of Pix4D Cloud. Click the username and select Account settings.
2. In the panel Solution preference, select the solution to use among Pix4Dmapper, Pix4Dbim, Pix4Dfields, and Pix4Dmodel (depending on the license restrictions).

Are my data protected?

Pix4D cares about your privacy and does not claim any ownership of your data. Find more information in our Terms of Use.

What happens to my projects when my license expires?

For more information: Retention policy of Pix4D Cloud projects.

Which internet browsers and operating systems support Pix4D Cloud?

The following browsers are officially supported for Pix4D Cloud on Windows 10+ and MacOS:

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