Where to find the Quality Report and Log file

When contacting the Support team, some files are often needed in order to diagnose the problem. Below are the project files and their respective location to share with Support:

  • The Quality Report: ...\project_name\1_initial\report\project_name_report.pdf.
 
Note: It is possible to generate the Quality Report without reprocessing step 1 entirely. For more information: 202558319. To better understand the problem, a preliminary analysis of the results using the Quality Report might help. For more information: 202558689.
  • The project log file: ...\project_name\project_name.txt.
  • The .p4d file: ...\project_name.p4d.

For more information about the project folder structure: 202558649.


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