When logging into the Pix4Dmapper, the discovery mode is activated, instead of a paid license, even though there is a paid license assigned to the account. Step 3. DSM, Orthomosaic, and Index option is also grayed out.
- You are logged in using the Discovery mode even if you have the available license.
- The paid license is activated on the maximum amount of allowed devices and you are using Discovery mode to access the software. For more information: Floating license.
1. Log out of the Pix4D Discovery mode: How to log out Pix4D Desktop.
2. Lunch the Pix4Dmapper and login back. When you log in back, click on the Available license check box and then to Pix4Dmapper license.