Navigating the Support Site

  1. To receive an email notification for new articles or forum posts: Click Follow in the top right corner of a section, article or forum post. 
  2. To check the list of articles / sections under subscription: On the top menu of the support page, click My activities, then click Following in the center menu.

The Support site information is divided in categories and sections:

Getting Started

This category contains tutorials that are especially useful for new users that want to learn the steps required to create a successful project.

  • Pix4Dmapper: Tutorial that covers the selection of hardware (computer, camera, drone), the image acquisition planning, the processing of the project and the possible outputs.



Additional information about the software: 



Articles related to the use of Pix4Dcapture: the flight planning and image acquisition app for Android and iOS.

  • News and Updates: Release notes contain information about the changes in new versions of Pix4Dcapture for Android and iOS.
  • Getting Started and Manual: A complete guide (starting from downloading and installing the application / software and planning the flight) with step by step instructions and a complete description of every item or option of the application.
  • Frequently Asked Questions: Articles containing common questions, step by step instructions or troubleshooting information.


Video Academy

This category contains videos created by Pix4D's product experts:

  • Video Academy: Find short videos (about 10min) on specific topics such as Georeferencing, Measurements and more. 
  • Webinars: Find longer videos (about 50min) with in-depth information on topics such as Indoor Mapping.



The forum contains the following topics:


This category gives concrete examples of projects that can be created with Pix4Dmapper.

  • Example Datasets Available for Download: Example projects that cover: agriculture, buildings, spherical cameras and much more. Datasets can be downloaded and have instructions on how to do the processing.



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