The Support site information is divided in categories and sections:
This category contains tutorials that are especially useful for new users that want to learn the steps required to create a successful project.
- Pix4Dmapper: Tutorial that covers the selection of hardware (computer, camera, drone), the image acquisition planning, the processing of the project and the possible outputs.
Additional information about the software:
- How to... (step by step instructions): List of articles with step by step instructions to complete a defined task.
- Troubleshooting: Description, causes and solutions for the majority of problems or errors that can be encountered.
- Quick Links: Additional information.
- Outputs in third party software: Articles with instructions and information about the use of Pix4Dmapper outputs with other software.
- Technical Release Notes: Release notes contain information about the changes in new versions of Pix4Dmapper software.
- Scientific White Papers: Publications.
- Manual: A complete description of every window, pop-up or item that can be found in Pix4Dmapper.
Articles related to the use of Pix4Dcapture: the flight planning and image acquisition app for Android and iOS.
- News and Updates: Release notes contain information about the changes in new versions of Pix4Dcapture for Android and iOS.
- Getting Started and Manual: A complete guide (starting from downloading and installing the application / software and planning the flight) with step by step instructions and a complete description of every item or option of the application.
- Frequently Asked Questions: Articles containing common questions, step by step instructions or troubleshooting information.
This category contains videos created by Pix4D's product experts:
- Video Academy: Find short videos (about 10min) on specific topics such as Georeferencing, Measurements and more.
- Webinars: Find longer videos (about 50min) with in-depth information on topics such as Indoor Mapping.
The forum contains the following topics:
- Projects, Experiences and Opinions: Contains posts about the user's projects, experiences and opinions.
- Hardware (Computers, Cameras, Drones): Contains posts about the computer to use for processing, cameras and drones.
- Optimized projects and image acquisition: Contains posts related to the inputs in order to obtain the best results.
- Georeference (GCPs, Geolocation, Coordinate System): Contains posts regarding the use of GCPs, image geolocation and coordinate systems.
- Processing Troubleshooting: Contains posts regarding the Quality Report, Failed Quality Report, Processing Failed, processing options and bad / inaccurate results.
- Outputs (Editing with Pix4Dmapper or using them in other Software): Contains posts related to the use of the Pix4Dmapper outputs: Editing them within Pix4Dmapper, using them with other software, etc.
- Pix4Dcapture: Contains posts related to the use of the Pix4Dcapture: hardware, tricks, experiences, opinions, troubleshooting, etc.
- Pix4Dmodel: Contains posts related to the use of the Pix4Dmapper Mesh: hardware, tricks, experiences, opinions, troubleshooting, etc.
This category gives concrete examples of projects that can be created with Pix4Dmapper.
- Example Datasets Available for Download: Example projects that cover: agriculture, buildings, spherical cameras and much more. Datasets can be downloaded and have instructions on how to do the processing.