Error e0702a: Could not authenticate. Invalid e-mail/password combination.


"Could not authenticate. Invalid e-mail/password combination."



The email or password used when activating a license or logging in the Pix4D website is wrong.  



  • There is no Pix4D account created.
  • A wrong email or password is used.



If not having a Pix4D account:

  • Create a Pix4D account here.

If using a wrong user account (email) or password:

1. Open:
2. Click I forgot my password.
3. Enter email address associated to the account and click Reset password.

The password will be sent by email to the email address associated to the account.


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