Error: "Status: Uploading. This process may take a while. You will receive an email when completed."

Error

Status: Uploading.

This process may take a while. You will receive an email when completed.

 

Description

Project stopped while uploading images.

Project pending.

 

Cause

This can be caused from different reasons:

  • The Internet connection is not working, is having connectivity issues or is very slow.
  • The Project was closed while importing.
  • The images are being uploaded but they are added slowly into our servers.
  • The computer went into sleep mode and the uploading was stopped.
  • Windows is set up allowing automatic updates and one any update restarted the computer.

Solution

When uploading a project, the images are uploaded one by one, if while uploading the amount of images does not change, follow:

1. Check the Internet connection.
2. Restart the software.
3. Open the project.
4. On the Menu bar, click Project > Upload project files...
5. Enter username and password and click upload.
 
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