Error

"This installation package is not supported by this processor type. Contact your product vendor."

Description

When installing Pix4Dmapper, installation stops and the error message appears:

"This installation package is not supported by this processor type. Contact your product vendor."

Cause

The error appears if the Operating System is 32-bit.

Pix4Dmapper requires fast processing capabilities; a 32-bit version would reduce processing time. Therefore, it is developed only for 64-bit.

Solution

The only solution is to use a computer with 64-bit Operating System or upgrading the Operating System on the computer.

For more information about the software and hardware requirements: System requirements: Minimum and recommended computer specifications.