How to move a Pix4D Desktop license to another computer

Note: Your Pix4D license is a floating license, so you can log out of Pix4D Destkop on one computer and log in to Pix4D Desktop on another. You do not need to uninstall Pix4D Desktop to move your Pix4D license from one computer to another.

To move your Pix4D license from one computer to another: 

1. Log out of Pix4D Desktop on your current computer: How to log out Pix4D Desktop.
2. Install Pix4D Desktop on your new computer: Software Download and Installation.
3. Launch Pix4D Desktop on your new computer and log in with Pix4D account: How to log in Pix4D Desktop.

Important: Each Pix4D license includes a certain number of seats. Each license seat can activate a computer. Learn about the total number of license seats included with each Pix4D license: Floating license.


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Article feedback (for troubleshooting, post here)


  • alfonso gutierrez

    hi, I have a problem to log in pix4d desktop, the error e0706h appears (could not acquire the license) 

  • Blaž (Pix4D)

    We are able to offer a trial license to Pix4Dmapper Pro for a limited time and we have been notified that you have requested multiple trial licenses using other Pix4D accounts in the past.

    Please keep in mind that each license to Pix4Dmapper Pro comes with a floating license, which allows you to activate Pix4Dmapper Pro on as many computers provided the number of seats included with your license.

    For more information about licensing to Pix4Dmapper, please see or send us an email at

  • Paul Howe

    Hi, I wish to run pix4d, version 4.2.26 on a new computer as this is the latest version that my license will support. How can I download this version? until renew my support account?

  • Marco (Pix4D)

    Hi Paul,

    Here is the download link for Pix4Dmapper 4.2.26.

    Please note that older versions of our software might still hold some of your personal data. However even if you’re using an older version of our software, you can still let us know how to handle your data. Learn more and update your preferences now. More information here:


    Edited by Marco (Pix4D)
  • jacob svendsen

    Hello, i just got new computer and cant deativate my 2 licenses and activate one on my new computer, can you help ?

    I don't have acsess to my old computers.


    And one more ? can i share my licence with 2 profiles, so we have one each ? 


    Best Jacob Svendsen

  • Marco (Pix4D)

    Hi Jacob,

    I have manually deactivated the device DT-Farum-JSV from the license key 2e3c5319 associated with your account. There should now be two free seats on this license that you can use with other devices

    Please note that you can deactivate your device by yourself from your license management panel page:
    For step by step instructions please see the article: How to remotely deactivate a device

    If you have two devices available with your license, you can use them with two devices if profiles means devices.

    Hope this will help.

  • Alexandr Voropaev

    I have a problem when trying to log in to Pix4D (e0706c). I would like to deactivate the license until the problem is resolved in order to work on another computer. However, deactivation in my account is not available (it is not clear why). I can ask you to deactivate the license remotely.

    Best, Alexandr

  • Marco (Pix4D)

    Privet Alexandr,

    I have manually deactivated your device!

    Enjoy our software.

  • luz Stella Bravo Molina

    Tengo un problema al intentar iniciar sesión en Pix4D. Me gustaría desactivar la licencia hasta que se resuelva el problema para poder trabajar en otra computadora. Sin embargo, la desactivación en mi cuenta no está disponible (no está claro por qué). Puedo pedirle que desactive la licencia de forma remota, actualmente tengo la version 3.1.22, gracias

  • Marco (Pix4D)

    Hola Luz,

    He desactivado manualmente su ordenador "Thinkpad".

    Disfrute de nuestro software.


  • Leonardo Reis
    tengo una licencia de pix4d para dos maquinas,
    una de las computadoras tiene problema y reinstaló todo el sistema operativo y también los programas,
    incluyendo el pix4d.
    Cuando intento iniciar el pix4d el mismo habla que no tengo más licencias para otra máquina,
    o sea que las dos están siendo usadas. ¿qué debo hacer para que el pix4d vuelva a funcionar?
  • Marco (Pix4D)

    Hola Leonardo,

    He desactivado los dos dispositivos que estaban conectados. Para poder utilizarlos ahora tendrá que iniciar sesión.


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