Menu Help

Index > Interface  Previous  |  Next 

 

 
Access: On the Menu bar, click Help.

The Help menu has 6 items that can be selected:

  • Help Contents: Opens Pix4Dmapper help for the current View.
  • Online Support: Opens the Online support site in a browser.
  • Community: Opens the Support site, displaying the Community index page.
  • Personal Support: Opens the Online form to submit a request to the Support Team in a browser.
  • Settings...: Opens the Settings window that gives the user access to the proxy and camera database settings.
  • About...: Provides information about the version, License, Terms of servicePrivacy policy and third party licenses.

 

Help Contents

The Pix4Ddesktop help provides full and detailed information about the current View (Welcome, Map View, rayCloud, Volumes, Mosaic Editor, Index Calculator).


Online Support

Opens a browser pointing to the Support website, which contains numerous articles with step by step instructions, answers to frequently asked questions as well as news, updates, tutorials, use cases, etc.


Community

The Community contains the following topics:

  • User Space: Place to share news or discuss the profession. 
  • Image Acquisition: Pix4Dcapture, flight plans, indoor mapping, drones, cameras, GPS,...
  • Processing: Desktop and Cloud: processing, troubleshooting, outputs, accuracy, computer hardware.
  • Hall of Fame: Place to share 3D Models, Orthomosaics, fly-through videos of projects.
  • Important Communication: Updates about software releases, Support material (articles, videos), workshops,...


Personal Support

Contact the dedicated support team for personal support.

support_request.jpg 

Settings...

Opens the Settings pop-up that gives the user access to the proxy and camera database settings and the language selection. 

It has 4 Tabs:

And 3 action buttons:

  • OK: Confirm the changes.
  • Cancel: Exit without saving.
  • Help: Open the Pix4Dmapper help.
Proxy

This tab allows the user to configure the Internet connection.

The first drop down list allows the user to select how to connect to the proxy:

  • No Proxy (default): If no proxy server is used.
  • Use Systems Settings: Uses the system-wide settings.
  • Socks5
  • Http

The following fields are displayed:

  • Host: Proxy host name.
  • Port: Proxy port number.
  • Username: Proxy user name.
  • Password: Proxy password.

In order to enter the proxy settings: 202560089.

Camera Database

This tab allows the user to clear the user camera model database or to import/export it from/to a file. It also displays the built-in database that is used.

The camera database tab has 2 sections:

  • User database: This section has the following action buttons:
    • Clear: Clears the user camera model database (cameras added or modified by the user).
    • Import...: Loads a camera database file *.xml with cameras added or modified by the user.
    • Export...: Exports cameras added or modified by the user to a camera database file *.xml.
  • Built-in database: Displays the date and the version of the last built-in camera database update.

Language

This tab allows the user to set up the language.

The following languages are available:
  • English - U.S. English (default)
  • German (Germany) - Deutsch (Deutschland)
  • Spanish (Spain) - español de España (España)
  • French (France) - français (France)
  • Italian (Italy) - Italiano (Italia)
  • Chinese (China) - 中文 (中囯)
  • Chinese (Taiwan) - 中文 (台灣)
  • Japanese (Japan) - 日本語 (日本)
  • Russian (Russia) - русский (Россия)
  • Korean (SouthKorea) - 한국어 (대한민국)

Help Improving the Software

 

About...

It provides information about the version, license type, license key, license account, Terms of UsePrivacy Policy and third party licenses.

  • License Type.
  • License Key.
  • License Account: Pix4D user account to which the license is bound.

 

 

Index > Interface  Previous  |  Next 
Was this article helpful?
0 out of 0 found this helpful