FAQ
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      Device deactivation - PIX4Dfields

      Each PIX4Dfields license is linked to a PIX4D account. While a PIX4Dfields license can only run on one computer at a time, it is a floating license that allows you to log in on any number of computers.

      When a license is already logged on a computer and trying to log in on a different device, the license will not be selectable and a 1/1 will be displayed.
      To use the PIX4Dfields license on a different device, you must first log out from device A before logging in on device B."

      I have access to my device; how do I log out?

      In order to log out from PIX4Dfields:

      1. Click Settings icon.
        settings.png
      2. Click Log Out.
      3. The free license can be used on any other device by logging in with the Pix4D account.

      I don't have access to my device

      If the computer is no longer available, access is restricted, or PIX4Dfields was uninstalled, contact Pix4D Technical support to free up your seat.