FAQ

Device deactivation - PIX4Dfields

Each PIX4Dfields license is linked to a PIX4D account. While a PIX4Dfields license can only run on one computer at a time, it is a floating license that allows you to log in on any number of computers.

When a license is already logged on a computer and trying to log in on a different device, the license will not be selectable and a 1/1 will be displayed.
To use the PIX4Dfields license on a different device, you must first log out from device A before logging in on device B."

I have access to my device; how do I log out?

In order to log out from PIX4Dfields:

  1. Click Settings icon.
    settings.png
  2. Click Log Out.
  3. The free license can be used on any other device by logging in with the Pix4D account.

I don't have access to my device

If the computer is no longer available, access is restricted, or PIX4Dfields was uninstalled, contact Pix4D Technical support to free up your seat.