FAQ

Device deactivation - PIX4Dfields


Each PIX4Dfields license is linked to a PIX4D account. While a PIX4Dfields license can only run on one computer at a time, it is a floating license that allows you to log in on any number of computers.
To use the PIX4Dfields license on a different device, you must first log out from device A before logging in on device B."

I have access to my device

  1. Click Settings icon.
    settings.png
  2. Click Log Out.
  3. The free license can be used on any other device by logging in with the Pix4D account.

I don't have access to my device

If the computer is no longer available, access is restricted, or PIX4Dfields was uninstalled, contact Pix4D Technical support to free up your seat.